Golf Guest Services Attendant

The Coal Creek Golf Course is looking for qualified candidates to fill our part time Guest Services Attendant position for late summer and Fall . This position is under the direct supervision of the Assistant Golf Professionals and may be assigned to a variety of duties in guest services at the Golf Course. The work will include but not be limited to: working in the Golf club house pro shop, serving customers of Coal Creek with excellent customer service, answering the phone, registration of guests, selling and maintaining inventory, cleaning and maintaining the golf cart & range ball storage areas. This is a part time position with varied hours. We are looking for candidates who can work 4, 7 hours shift a week.

All initial communication regarding your application will come via email usually from or the recruiter. Please check your email messages frequently and your junk mail during the application process.

• Positive attitude, flexible and versatile, able to work well in a team oriented, fast paced and changing environment.
• Provides outstanding customer service through personal interaction with all visitors to Coal Creek Golf Course.
• May stage golf carts for daily use.
• May clean, restock and charge golf carts after each use.
• May clean and stage pull carts and golf bikes.
• May stage the practice range for daily use.
• May collect and clean golf range balls as required.
• Occasionally may serve as a golf course starter by maintaining a steady flow of organized play from the first tee.
• Occasionally may serve as a golf course ranger enforcing course rules in a positive manner.

Facility Goals:

• Great Service
• Great Products
• Great Culture
• Separating ourselves from the competition

The Mission: Develop a sense of community among the golfing public and citizens of Louisville Provide affordable golf facilities and enjoyable outdoor recreational opportunities for the residents of Louisville and surrounding communities Maintain and operate quality golf course facilities and programs on a financially self-sustaining basis The Vision Coal Creek Golf Course strives to be: a full service golf center, a source of civic pride, a center for social activities, and an important natural habitat for wildlife Identifies problems and notifies the professional staff. KNOWLEDGE, SKILLS, AND ABILITIES

• Outstanding customer service and communication skills.
• Must be able to interact with customers and co-workers in professional manner.
• Understanding of golf preferred.

OTHER DUTIES AND RESPONSIBILITIES

• May be called upon from time to time to assist golf shop personnel.
• May work weekends or holidays.

EDUCATION, TRAINING, AND EXPERIENCE

• Prior experience interacting working with the public is a plus.
• All candidates must be at least 16 years of age.
• One year or more of customer service experience preferred.

PHYSICAL REQUIREMENTS OF THE JOB While performing the duties of this job, the employee is regularly required to speak, read, and hear. Constant hearing to effectively communicate with guests staff and to be aware of any possible dangers on the golf course is required. The employee frequently is required to stand, use hands, fingers, handle or feel objects, tools, or controls, and reach with hands and arms. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, crouch, crawl, and reach overhead. The employee must frequently lift and/or move up to 50-lbs. often times above shoulders. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception. The ability to communicate in a clear and concise manner both in writing and verbally is essential to this position. Interaction with the public and co-workers is an everyday occurrence and requires the ability to direct, negotiate and mediate.
WORK ENVIRONMENT
Exposure to noise levels may cause distractions. Work is performed in either an indoor or outdoor environment. Occasionally work will be done in inclement weather conditions including heat, rain, wind and sun. Work is performed while standing and seated.
Equal Opportunity Employer The City of Louisville offers Equal Opportunity for employment and advancement to all qualified applicants and employees. It is the City's policy not to discriminate on the basis of race, religion, creed, sex, age, national origin, ancestry or disability unless related to a bona fide occupation qualification. This policy applies to all aspects of employment and the provision of the municipal services. The Human Resources Director has been designated as the compliance coordinator for persons with disability seeking employment and will provide reasonable accommodations for testing and employment to qualified applicants.