Server Assistant

Role Summary

A Server Assistant at Vandelay Hospitality Group is responsible for assisting our service staff with providing exceptional service to our guests. The Server Assitant is expected to perform in a hospitable manner and play an integral role in supporting and maintaining the cleanliness of the restaurant while also anticipating the guests needs. Our goal is to make everyone feel welcome, comfortable, important, and relaxed, while exceeding expectations of all.

About the Opportunity

As an Expo (Food Expeditor) at Vandelay Hospitality Group, you play a crucial role in ensuring seamlesscoordination between the kitchen and dining room. Your primary responsibilityis to organize, inspect, and facilitate the timely delivery of dishes, ensuringaccuracy, presentation, and efficiency. By maintaining strong communicationbetween chefs and servers, you help create an exceptional dining experience forevery guest. Our goal is to make every guest feel welcome, comfortable, andvalued while exceeding their expectations.

Core Responsibilities

Maintain a high level of hospitality andprofessionalism with both team members and guests.

Coordinate food orders from the kitchen to thedining room, ensuring accuracy and proper presentation.

Inspect dishes for correct plating,temperature, and modifications before they leave the kitchen.

Communicate effectively with kitchen staff andservers to ensure smooth service flow.

Maintain organization and cleanliness in theexpo station at all times.

Assist in the setup and breakdown of expoareas before and after service.

Prioritize and expedite orders during peakhours to maintain efficient service.

Resolve any order discrepancies or guestconcerns promptly and courteously.

Support servers and runners with food deliveryas needed.

Participate in team meetings and trainingopportunities to enhance knowledge of food, wine, and service standards.

Qualifications

1+ years of experience in a high-volumerestaurant, preferably in an expo or food runner role.

Strong sense of urgency and ability tomultitask in a fast-paced environment.

Excellent communication and coordinationskills to manage kitchen and service team interactions.

Detail-oriented with a commitment to accuracyin food presentation and guest modifications.

Positive attitude, teamwork mindset, and astrong sense of ownership in the role.

Ability to work efficiently under pressurewhile maintaining a high standard of service.

Flexibility to work evenings, weekends, andholidays as needed.

Punctuality and reliability areessential.

Requirements:

• Detail oriented with strong communication skills and work ethic

• Team oriented with a strong sense of punctuality and reliability

• Ability to navigate a fast-paced environment while being positive, respectful, professional and having a genuine attitude towards guests and colleagues

• Fluent in both written and spoken English

• Be able to safely lift up to 50 pounds and easily maneuver plates, cases of water, chairs, linen and dining room tables

• State required serving age (varies by state); TABC Certification, as required

• Certified for food and alcohol service as is required by State and Local Agencies

Perks

• Family Meals

• Benefits available for full and part time team members.

• Flexible schedule

• Professional development and career growth

• Dining discounts at all Vandelay Hospitality Group concepts

• Closed on Thanksgiving, Christmas and the 4th of July.

Benefits:

• Employee discount

• Flexible schedule

• Health insurance

• Paid training

Vandelay Hospitality Group is an equal opportunity employer. Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other federal / state protected category.