The Pool - Bar Helper

JOB DUTIES AND RESPONSIBILITIES

• Knowledge, understanding, and adherence to company and departmental policies and procedures.
• To assist the bartender(s) and cocktail staff in performance of their duties
• Maintain proper and adequate set-up of bar on a daily basis including before, during and after shift.
• Maintain cleanliness and sanitation of guest areas and equipment at all times during shift including: removing empty glasses/bottles, cleaning ashtrays, picking up and dumping garbage, sweeping and mopping floors, sanitizing equipment
• Maintain and organized bar
• Ability to remember, recite and promote the variety of menu items and hotel services.
• Greet guests in a courteous, friendly manner. Ability to interact with the public and provide excellent customer service. Ability to have and make conversation
• Know guidelines for serving alcohol with care.
• Knowing and conveying hotel activities to guests
• Perform specific tasks related to bars as assigned: organizing, ordering, stocking and cleaning
• Ability to lift and carrying product by hand as well as with carts or hand trucks
• Maintain and organize bars and storerooms
• Refill chemicals such as hand soap or glass washer chemicals
• Ability to operate a glassware washing machine
• Ability to re-fill ice bins and beer bins, utilizing ice machines
• Knowledge of product
• Ability to operate a glassware washer
• Answering phones
• Maintain proper inventory of product
• Maintain and neat, professional image and appearance at all times
• All other duties as assigned

REQUIREMENTS

• Any combination of education and training listed that would provide the required knowledge, skills and abilities.
• AES AND GAMING CARD REQUIRED
• Strong verbal skills
• Telephone skills
• Customer service skills

PRACTICAL EXPERIENCE

• Knowledge of beverage product and bartender training preferred
• Rotation of product
• Product knowledge
• Sanitizing and cleaning of equipment

PHYSICAL REQUIREMENTS

• Ability to walk or stand entire shift up to 5 miles a day
• Ability to grasp, bend, stoop, reach, lift and carry equipment up to 160 lbs; push or pull equipment up to 800 lbs
• Ability to work extended hours if necessary
• Ability to deal with stressful situations
• Ability to work in areas with dim or bright lighting
• Maintain product levels
• Ability to work with interruptions and to perform multi tasks
• Ability to deal with customers, co-workers, and management in a tactful and respectful manner
• Ability to comprehend and follow direction
• Maintain a neat and well groomed professional appearance
• Comply with all safety regulations
• Comply with all employee rules and regulations
• Organize and prioritize work
• Ability to communicate with co-workers, customers, management, and other departments
• Report all suspicious persons or activities, hazardous conditions to immediate supervisor, security, or safety personnel