Lakewood Host/Hostess

Step into an exciting role as a Host/Hostess at the Lakewood Clubhouse or Sweetwater Cafe & Pool, part of the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, within the PCH Hotels & Resorts portfolio. Set against the stunning backdrop of Alabama's Gulf Coast, the Grand combines Southern tradition with modern luxury, offering an exceptional dining experience that showcases mouth-watering local fare. Join our dedicated team in delivering unforgettable meals crafted from ingredients sourced from local farms and our Estate Garden. The Grand Life is calling-come share it with us!

As a Host/Hostess at the Lakewood Clubhouse or Sweetwater Cafe & Pool, you will be responsible for greeting guests with warmth and hospitality, ensuring an outstanding first impression. Your role will involve managing reservations, seating guests, and maintaining an organized flow of the dining area to create a seamless experience for both guests and staff. You'll help set the tone for a memorable dining experience, engaging with guests and ensuring their time at the Grand is nothing short of exceptional.

• Guest Service: Greet guests with a warm and friendly demeanor as they arrive, ensuring they feel welcome and valued from the moment they step into the restaurant.
• Seating & Organization: Manage the flow of guests by efficiently seating them according to their preferences, ensuring tables are properly set and ready for service.
• Reservation Management: Handle reservations and waiting lists, ensuring accurate tracking and timely seating for all guests.
• Menu Knowledge: Familiarize yourself with the menu offerings, including shareable appetizers, salads, pasta, and steaks, to assist guests with their dining selections and answer any questions.
• Collaboration: Work closely with the serving and kitchen teams to ensure smooth communication and a seamless guest experience throughout their visit
• Cleanliness & Organization: Maintain a clean and organized dining area, ensuring that all seating areas are tidy, and the environment remains welcoming for guests.

Perks & Benefits:

As part of the PCH Hotels & Resorts portfolio and the Grand Hotel Golf Resort & Spa, associates enjoy a comprehensive benefits package and a wide array of perks and discounts, including:

• Full health, dental, and vision coverage, including both FSA and HSA options.
• 401(k) with matching to help secure your financial future.
• Hotel, F&B, golf, and retail discounts throughout the company properties.
• Worldwide Marriott discounts for travel and accommodation.
• And much more!

Join the Lakewood team at the Grand Hotel Golf Resort & Spa, where we believe in providing "hospitality with heart & soul" and creating unforgettable dining experiences for our guests!