Receptionist

EDGEWOOD SUMMIT

JOB DESCRIPTION

Position Title: Receptionist Date: December 3, 2024

Department: Arthur B. Hodges Center Job Status: Non-Exempt

Reports To: Sarah Page, HR Job Code:

Job Qualifications:

• Possess good communication skills
• Have experience in telephone operator responsibilities and dealing with the public
• Professional and courteous manner
• A high school graduate or equivalent

Basic Functions:

Act as the first point of contact as a receptionist and telephone operator. Assist in security of the Residents and the Community. Responsible for greeting, announcing, and screening of visitors. Create a pleasant, warm atmosphere and a good first impression of the Community.

Basic Responsibilities:

• Answer the telephone appropriately and transfer calls to the correct extension while using good judgement, tact, and courteousness.
• Must screen and announce all visitors to Residents.
• Must be knowledgeable to respond to requests for information.
• Accept packages for Residents and deliver.
• Monitor emergency panels and be knowledgeable of fire response procedures.
• Accept service requests for maintenance.
• Assist with security and emergency situations.
• Interacts with residents, guests, and staff in an atmosphere of hospitality.
• Actively incorporates Pinnacle standards into everyday performance.
• Perform other related duties as assigned.