Front Desk Receptionist

Job Summary:

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The Part-Time Admissions Receptionist will serve as the welcoming face and first point of contact for prospective students, their families, and guests. This front-facing role supports the Admissions Team by managing office traffic, responding to inquiries, and ensuring a warm, Christ-centered experience for all who engage with the College.

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Employee Type: Staff

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Status: Part-time - Non-exempt

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Emergency Designation: Non-Essential

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Department: Admissions

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Reports to: Director of Admissions

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Supervisory Responsibilities: None

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Physical Requirements:

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• Prolonged periods of sitting at a desk and working on a computer.\n\t
• Must be able to lift up to 15 pounds at times\n

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Personal Qualities:

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• A strong, personal commitment to the mission and values of Lancaster Bible College.\n\t
• The desire to grow, develop, and mature, both spiritually and professionally.\n\t
• The ability to create and maintain a Christian professional atmosphere in all internal and external relationships.\n\t
• A spirit of cooperation and willingness to serve others\n\t
• A professional appearance.\n

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Education and Experience:

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• High school diploma or equivalent.\n\t
• At least two years related experience required.\n

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Required Skills/Abilities:

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• A strong, personal commitment to the mission and values of Lancaster Bible College.\n\t
• Prior experience in customer service, reception, or administrative support (experience in higher education or admissions a plus).\n\t
• Excellent interpersonal and communication skills-both written and verbal.\n\t
• Friendly, professional demeanor with a heart for serving others.\n\t
• Strong organizational skills and attention to detail.\n\t
• Proficiency in Microsoft Office Suite and comfort learning CRM/database systems.\n\t
• Ability to multitask and manage a fast-paced front desk with grace and positivity.\n

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Duties/Responsibilities:

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• Greet all walk-in guests, prospective students, and families with warmth, hospitality, and professionalism, reflecting the mission of LBC.\n\t
• Answer incoming phone calls, emails, and online inquiries related to admissions, transferring messages appropriately and following up when needed.\n\t
• Schedule campus visits, interviews, and appointments for admissions counselors.\n\t
• Prepare materials and welcome packets for prospective students and campus tours.\n\t
• Maintain a clean, organized, and inviting front desk and reception area.\n\t
• Assist with data entry, document processing, and other clerical support for the admissions team.\n\t
• Coordinate hospitality needs for admissions events and open houses (e.g., name tags, refreshments, check-in materials).\n\t
• Represent LBC's mission and values in all interactions, offering prayer and encouragement when appropriate.\n\t
• Perform other related duties as assigned in support of the admissions department.\n

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Qualifications

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