Host

Zuma - Vail
Vail, Colorado
Full Time

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Required Years of Experience

1 year

Job Details

Join Zuma Vail as our Receptionist . Zuma Vail is opening soon, bringing our world-renowned contemporary Japanese dining experience to the heart of the mountains. Were now hiring passionate, energetic professionals to join our opening team.

Our Ideal candidate for this position will be responsible for providing a warm welcome ensuring a smooth transition into the dining experience. This position requires exceptional communication skills, a friendly demeanor, and the ability to manage guest flow effectively. For applicable locations, the Receptionist must also manage the coat check area.

Main Duties

Your key responsibilities will include:

Welcome guests upon arrival with a friendly greeting and escort them to their designated table, ensuring a positive first impression
Assist in managing the waitlist and seating chart, optimizing table turnover and accommodating guest preferences in the absence of the Maitre D or Reception Manager
Provide accurate wait time estimates and manage guest expectations during peak dining hours
Handle phone calls and inquiries for guests with to-go orders (where applicable), special requests, and provide general information about the restaurant
Maintain a tidy and organized host stand area, including menus, reservation books, and guest amenities
Assist with various tasks as needed, including seating guests in the bar area, helping with coat check, and directing guests to restrooms

What We Look For

Our ideal candidate embodies our values and the following:

A genuine love for culinary experiences & a passion for Japanese cuisine
A natural team player who is at home working in sync with a large team
Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Previous experience as a Host or similar role in a high-end restaurant, hotel, or hospitality establishment
Experience working with SevenRooms or other reservation systems preferred
Ability to work flexible hours, including evenings, weekends, and holidays, as required

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, youll enjoy:

World-Class training, designed to inspire and educate
Global opportunities , experience hospitality around the globe with our five incredible brands
Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being
Family Meals are shared daily
Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Life at Zuma

At Zuma, we're more than a restaurant we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery - we celebrate every detail, always striving for perfection putting pride in everything we do

Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy - we bring passion and positivity to everything we do

Join Us
Were bringing a bold, new, and exceptional hospitality experience to the mountains, and we want you to be part of it! At Zuma, youll join a dynamic team, grow with a global brand, and be part of something truly special from day one.

Compensation Details

Compensation: Hourly ($20.00 - $23.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Required Skills

Strong interpersonal skills

Problem Solving Skills

Time Management Skills

Attention to Detail

Ability to Work Under Pressure

Adaptability

Organizational Skills

Multitasking Abilities