Car - Medical Receptionist

  • Sparrow
  • Carson City, Michigan
  • Full Time
Job Opportunity Job ID: 49961 Positions Location: Carson City, MI Job Description General Purpose of Job: The Description:

Positions Location: Carson City, MI

Job Description

General Purpose of Job :

The Receptionist answers the telephone, makes patient appointments, routes calls, greets patients, and updates patient records accordingly. Assists with follow-through care that may be needed such as future appointments or testing.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

  • Interviews patients for the purpose of entering confidential patient insurance and demographic information into the STAR system. Performs registration or pre-registration of all patient types.
  • Collect complete and accurate demographic and financial information while in compliance with federal regulations such as HIPAA and EMTALA. Obtains signatures and information as required by regulatory agencies.
  • Verify insurance eligibility and covered benefits by using all electronic systems available to them or verification by phone according to departmental policy. Collect and verify necessary authorizations as appropriate and possess knowledge of financial class requirements with regard to registration and insurance requirements. Document financial information in the accounts for billing purposes.
  • Operates multiple computer applications to register patients, enter orders, and retrieve surgical, testing, insurance and financial information.
  • Serves as a liaison between Central Scheduling, de-central scheduling areas and clinical staff.
  • Coordinates with other departments or areas to obtain required data or financial clearance elements or to escalate issues when necessary.
  • Works exception accounts held internally or rejected by payers for errors related to registration and financial clearance activities.
Job Requirements General Requirements None Work Experience 2 years of experience in insurance, admitting, billing, or collections, or in a health care setting. Knowledge of medical terminology and ICD-10. Customer service experience. Education High school diploma or GED. Specialized Knowledge and Skills Keyboard experience of 50CWPM. Interpersonal communication skills. Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family Administrative/Clerical Requirements: Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Sparrow Carson City Experience Level New Grad
Job ID: 486895266
Originally Posted on: 7/25/2025

Want to find more Hospitality Service opportunities?

Check out the 243,527 verified Hospitality Service jobs on iHireHospitalityServices