Lead Host

3 years

Job Title: Host

Location: Balos Estiatorio, Washington, D.C.

About Us: Balos Estiatorio is a premier Greek restaurant known for its authentic cuisine, exceptional service, and luxurious dining experience. We pride ourselves on creating a warm, inviting atmosphere where guests can enjoy the finest Greek dishes crafted with the freshest ingredients. We have recently been added to the Michelin Guide and have been highly rated among very well respected food critics and news outlets.

Position Overview: We are seeking an experienced and charismatic Host to join our team. The ideal candidate will have a passion for hospitality, a deep understanding of seating, flow of reservations, and is highly skilled at guest communication. The host will be responsible for ensuring an exceptional dining experience for all guests, a consistent flow when seating, working well under pressure, and maintaining the highest standards of service.

Key Responsibilities:

• Greet and welcome guests with warmth and professionalism
• Manage reservations and seating arrangements to optimize the dining experience and alternate sections of servers properly
• Review reservation notes and requests and communicate these with management to ensure success
• Ensure consistent, high-quality service throughout the dining room
• Address guest concerns and complaints with grace and efficiency
• Maintain a thorough knowledge of the menu, wine list, and daily specials
• Train and mentor host staff to uphold the restaurants standards
• Manage daily operations, including host opening and closing procedures

Qualifications:

• Minimum of 3 years of experience as a lead host or in a similar role in an equal caliber restaurant
• Understanding of Greek cuisine
• Exceptional interpersonal and communication skills
• Proven leadership and team management abilities
• Ability to handle high-pressure situations with poise and professionalism
• Knowledge of reservation systems (OPEN TABLE)
• Excellent organizational and multitasking skills
• A warm, approachable demeanor and a genuine passion for hospitality

What We Offer:

• Competitive salary
• Opportunities for career growth and development
• A vibrant and dynamic work environment
• The chance to work with a talented and dedicated team
• Employee discounts on dining and other perks

If you are a dedicated hospitality professional with a love for Greek cuisine and a commitment to providing unparalleled guest experiences, we would love to hear from you.

How to Apply: Please send your resume and a cover letter detailing your relevant experience to [email protected] . We look forward to welcoming a new member to our team who shares our passion for excellence in hospitality.

Balos Estiatorio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: Weekly ($20.00) plus tips

Benefits & Perks: Health Insurance, Dining Discounts

Seating Management

Customer Service Orientation

Guest communication

Conflict Resolution skills

Reservation Management

Attention to Detail

Service Excellence

Time Management Skills

Problem Solving

Adaptability

Guest Service

Team Collaboration

Customer Service

Problem Solving Skills

Menu Knowledge

Ability to Train and Mentor Others

Wine Knowledge

Cultural Awareness

Team Leadership

Ability to work in a fast paced environment

Team Management

Positive Attitude

Reservation Systems Knowledge

Professionalism

High Pressure Situation Management

Ability to follow procedures

High Pressure Situation Handling

Creativity in Guest Experience Enhancement

multi tasking

Strong Work Ethic

Reservation System Knowledge (SevenRooms)

Reservation System Knowledge

Organizational Skills

Multitasking

Interpersonal Skills

Leadership Skills

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