Human Resources Receptionist

Job Summary:

Human Resources Receptionist position will greet and direct employees and visitors; answer/direct phone calls; perform various HR administrative tasks, and deliver exceptional guest service assistance at all times.

Essential JOB Functions and Responsibilities

• Greet guests, vendors, and employees with a positive and helpful attitude; consistently delivering exceptional guest-service assistance to everyone.
• Maintain security by controlling access, checking badges, and logging visitors.
• Maintains the appearance of the reception area, keeping it clean and tidy at all times.
• Provides administrative and other support to the HR team, as needed.
• Multi-tasks, plans, and prioritizes without frequent guidance.
• Occasionally handles event and meeting coordination.
• Provides ad-hoc administrative duties, as required for various departments.
• Resolves problems in a tactful and diplomatic manner.
• Takes and distributes messages.
• Assists the HR team with recruitment, onboarding, and termination processes.
• Maintains strong punctuality and attendance history.
• Uses technology efficiently.

QUALIFICATIONS/REQUIREMENTS

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.

• Must be a minimum of 21 years of age or older upon employment.
• Must be able to obtain and maintain a valid gaming license.
• Must have acquired a High School diploma or equivalent GED.
• Must read, write, and speak English.
• Must demonstrate effective communication skills, both orally and written.
• Must be proficient in Microsoft Office.
• Must have a demonstrated history of strong punctuality and attendance.
• Must possess good time-management and organizational skills.
• Previous experience in human resources, employment, or experience in the casino industry is a plus.
• Must be detail-oriented and able to work with little to no supervision.
• Must be able to respond to visual and oral cues.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

PHYSICAL, MENTAL AND WORK DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Must be physically mobile with reasonable accommodations and be able to maneuver to/from the administrative workplace and areas.
• Must be able to tolerate areas containing secondary tobacco smoke, high noise levels, bright and flashing lights, and dust.
• Must be able to lift and carry common administrative office items weighing ten pounds.
• Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
• Must have manual dexterity and coordination to effectively operate office equipment, including keyboards, desk and laptop computers, fax machines, telephones, photo copiers.
• Must respond to visual and oral cues
• Must maintain professionalism when in stressful and/or time-sensitive situations.

Saracen Casino Resort is an equal opportunity employer.