Care Coordinator (Medical Receptionist/PSR)

Pappas OPT Physical Sports,and Hand Therapy, a member of the Confluent Health family, is looking for a FULL-TIME Medical Front Desk Receptionist (Care Coordinator) to join our team!

-LOCATION: Middletown, RI 02842

-FULL-TIME

-Salary: ~$17.50-$18 /HR (BOE)

Our Full-Time Front Desk Medical Receptionists Enjoy these Amazing Benefits:

• Competitive salary Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!
• And more!

Youll Achieve Success By:

• Managing front desk operations , including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

• Verifying insurance coverage , processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

• High School Diploma required .
• MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
• Excellent telephone etiquette, pleasant personality and amazing customer service skills.
• Verbal and written communication skills; ability to clearly communicate with others.
• Previous experience in a similar role desired but not required .

Apply now!