Lead Server - Full Time

At Diamond Ridge - A Provincial Senior Living, we pride ourselves on deliveringexceptional dining experiences with a commitment to quality, service, andhospitality. Our team is dedicated to creating a warm and inviting atmospherefor our residents and fostering a collaborative environment for our staff. Weare currently seeking an experienced and motivated Lead Server to join ourteam.

**JobSummary:** As a Lead Server, you will oversee the dining room operations and lead a teamof servers to ensure the highest level of guest satisfaction. You will beresponsible for training new staff, managing service flow, and maintaining therestaurant's standards for quality, cleanliness, and hospitality. Yourleadership will help create a positive experience for both residents and teammembers.

**JobType:** Full-Time ; Wednesday - Sunday 11:30am -7:30pm

**KeyResponsibilities:**

-**Supervise Service:** Lead the front-of-house staff in delivering exceptionalservice to residents, ensuring food and beverage orders are accurately takenand promptly delivered.-

**Training and Development:** Train new servers on menu knowledge, servicetechniques, and company policies to ensure high service standards.

- **TeamCoordination:** Collaborate with kitchen staff and management to ensureseamless service and resolve any service issues that may arise.

-**Guest Interaction:** Engage with residents to enhance their diningexperience, address inquiries or concerns, and ensure satisfaction throughouttheir meals.

-**Inventory Management:** Assist in managing dining room supplies andequipment, ensuring they are stocked and well-maintained.

-**Shift Management:** Assign Schedules and tasks to staff and handle anystaff-related issues or conflicts.

-**Compliance and Safety:** Ensure adherence to health and safety regulations,including cleanliness and food handling standards.

-**Performance Evaluation:** Provide constructive feedback and evaluations forteam members to support ongoing improvement and development.

- Utilizes proper food handling and food service techniques.

Takes meal/drink orders and serves meals in a friendly and timely manner.

Assures resident/guest is satisfied with their meals.

Maintains knowledge of all specials and general description of all food items and explains to residents or guests.

Maintains assigned tables and surrounding area in a complete state of cleanliness, appearance and readiness.

Follows daily, weekly and monthly cleaning schedules.

Assists with orientation and training of new food servers.

Practices all safety and loss prevention procedures.

Sets-up and cleans the Dining Room while maintaining or exceeding hospitality and service standards.

Maintains or exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.

Performs and completes opening and closing checklist criteria.

Assists in dining room and surrounding areas for proper directional flow, organization and supplies placement.

Other duties as assigned.

QUALIFICATIONS

Toperform this job successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed below are representativeof the knowledge, skills, and abilities required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essentialfunctions.

Highschool diploma or equivalent preferred.

Minimumof [2-3] years of serving experience in a full-service restaurant/Banquet withat least [1] year in a lead or supervisory role.

Previousexperience in fine dining preferred.

- Strongknowledge of food and beverage menus.

-Availability to work weekends, and holidays as required.

Language Ability:

oAbility to communicate effectively speaking the primary language of theresidents.

oAbility to read and interpret documents such as safety rules, operating andmaintenance instructions, and procedure manuals.

Cognitive Demands:

o Ability to apply common sense understanding to carry outinstructions furnished in written, oral, or diagram form. Ability to deal withproblems involving several concrete variables in standardized situations.

Competencies:

o Interacts with guests, residents and staff in a courteous andfriendly manner.

o Must demonstrate an interest in working with a seniorpopulation.

o Ability to respond promptly to resident needs.

o Supports organization's goals and values.

o Balances team and individual responsibilities.

o Ability to work flexible hours as needed.

o Ability to handle multiple priorities.

o Competent in organizational and time management skills.

o Mustdemonstrate good judgment, problem solving and decision-making skills.

ENVIRONMENTALADAPTABILITY

Worksprimarily indoors in a climate-controlled setting

Possible exposure to chemicals as identified in the MSDS Manual

PHYSICALREQUIREMENTS

Thephysical demands described below are representative of those that must be metby an individual to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

Whileperforming the duties of this Job, the Team Member is regularly required tostand; walk; use hands to finger, handle, or feel; reach with hands and armsand talk or hear. The Team Member is occasionally required to climb or balance;stoop, kneel, crouch, or crawl and taste or smell. The Team Member mustregularly lift and /or move up to 25 pounds and occasionally lift and/or moveup to 50 pounds. Specific vision abilities required by this job include closevision and distance vision.

**Benefits:**

-Competitive salary and tips

-Opportunities for career advancement

- healthinsurance

- Paidtime off