Front Desk Coordinator - PD

Front Desk Coordinator - PD 2.9 2.9 out of 5 stars Gig Harbor, WA Washington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases. We are WAGI WAGI is seeking a per diem Front Desk Coordinator to join our medical clinic. The Front Desk Coordinator welcomes patients and visitors in person or on the phone, answering or referring inquiries and checking patients in for medical visits. Optimizes patient's satisfaction, greets patients and communicates a polite and professional manner with focus on the patient. Responsibilities Meets and greets patients and visitors in a professional and courteous manner Answer telephones, schedule appointments and direct calls appropriately Obtain and verify patient demographic and financial information and all other required forms for accuracy and completeness; enters patient registration information into the EMR (Electronic Medical Records) accurately Enter the obtained information into the practice management system either manually or scanned Collect and process patient copays and remaining patient balances according to WAGI policies Review schedules for accuracy and efficiency and notify the Lead Front Desk Coordinator or Clinic Manager if discrepancy Schedule follow up appointments, diagnostic testing, procedures, and referrals to specialists Explain procedure preps and all details pertaining to the scheduled procedure Process mail Maintain inventory of office supplies Keep reception area neat and clean All other duties as assigned Qualifications High school graduate or equivalent required Minimum of one (1) year experience in a medical office setting, with a working knowledge of medical terminology preferred Experience and/or training in medical office protocol preferred Knowledge of medical terminology preferred Previous gMed experience preferred Skills and Abilities Ability to work independently with minimal supervision Excellent verbal and written communication skills Strong analytical and problem-solving skills Ability to prioritize tasks and to delegate them when appropriate Ability to operate a computer Proficient in Microsoft Office products, specifically Excel and Word Ability to multitask in a fast paced environment Physical Activities and Requirements Ability to work independently with minimal supervision and prioritize tasks Excellent verbal and written communication skills Strong computer skills with the ability to learn new software and proficiency in Microsoft Office products, specifically Excel and Word Strong data entry skills Basic math skills Ability to multitask in a fast-paced environment with accuracy and professionalism Occasional travel may be required to other local locations on an as-needed basis to back-fill for vacations, etc. Washington Gastroenterology has an excellent compensation and benefit package that includes the following: Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance . In addition employees are able to enroll in our company's 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution. All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances. This is an Hourly position and the anticipated Compensation range is $18.06 - $22.31. The hired applicant is also eligible for annual discretionary bonuses.