Market Team Member

  • Philo Ridge Farm
  • Charlotte, Vermont
  • Full Time
Market Team Member

Philo Ridge Farm +3 more

Date Posted July 25, 2025

Location Charlotte, VT

Category Business

Job type Full-Time

COMPANY DESCRIPTION

Philo Ridge Farm is a nonprofit 501(c)(3) working demonstration farm located in Vermont's Champlain Valley. Using innovative and ecologically sustainable practices, we steward over 500 acres of pastureland, forests, and diversified produce gardens. We rotationally graze heritage breed livestock and cultivate certified organic fruits, vegetables, and flowers.

Our mission is to promote organic regenerative agriculture through hands-on research, education, and community engagement. As a nonprofit living laboratory, we provide farmers, students, and the public with opportunities to explore sustainable farming practices. Through educational initiatives and collaborative partnerships, we seek to deepen our understanding of food systems, environmental stewardship, and the essential role of agriculture in building resilient, healthy communities.

JOB DESCRIPTION

Philo Ridge Farm is seeking a warm, detail-oriented Market Team Member to support our Hospitality program by delivering exceptional customer service and high-quality food and beverages. This role includes setting up and maintaining the deli, market floor, dining area, and coffee counter, as well as preparing and serving espresso drinks, tea, and light fare. The ideal candidate is personable, organized, and passionate about food, coffee, and creating a welcoming guest experience. Reporting to the Market Manager or Shift Supervisor, this team member plays a key role in ensuring the Market is clean, well-stocked, and beautifully presented at all times.

The Market Team Member position is full-time including availability for mornings, evenings, weekends, and holidays based on business needs.

Responsibilities

Provide warm, knowledgeable customer service by welcoming guests, sharing the Philo Ridge Farm story, and guiding them through our Market offerings

Maintain strong knowledge of seasonal items, daily specials, and retail products to confidently answer questions and make thoughtful recommendations

Take and process orders for food, beverages, and retail items; operate the POS system with speed and accuracy

Prepare espresso drinks, drip coffee, tea, and other non-alcoholic beverages according to house recipes and standards

Set up, stock, and maintain all guest-facing areasincluding the coffee bar, deli, pastry case, retail displays, and self-service stationsto ensure they are clean, organized, and visually appealing throughout the day

Keep refrigerators, freezers, and merchandise shelves well-stocked, properly labeled, and attractively arranged

Follow safe food handling practices and cleanliness standards in compliance with Philo Ridge Farm policies and health regulations

Complete opening and closing checklists, support kitchen and market side work, and help ensure smooth daily operations

Collaborate positively with fellow team members and assist across departments as needed, including participating in staff training and reporting any equipment issues

Qualifications

Minimum 1 year of experience in a cafe, retail, or food service environment; barista experience strongly preferred

Strong understanding of coffee and espresso preparation, with interest in current brewing methods and trends

Demonstrated commitment to exceptional, attentive, and gracious customer service

Friendly, professional, and poised with excellent communication and interpersonal skills

Passion for or interest in regenerative agriculture and farm-to-table food systems

Self-motivated, reliable, and punctual team player with a flexible, can-do attitude

Comfortable working in a fast-paced, dynamic environment; able to follow instructions and maintain organization under pressure

Willingness to support various tasks and other departments as needed

Physically capable of standing or walking for extended periods, lifting and moving up to 50 pounds, and working in a range of indoor and outdoor conditions

COMPENSATION

this position is: hourly, $15-20/hr

APPLICATION INSTRUCTIONS
Job ID: 487119370
Originally Posted on: 7/28/2025

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