Medical Receptionist : Part-Time

Search jobs Macon, GA parttime Medical Receptionist: Part-Time Medical Receptionist : Part-Time Hoot-Recruit Agency Macon, Georgia, United States 5 days ago Quick Job type Part-time Quick Job description Hoot-Recruit Agency LLC is hiring a Medical Receptionist for an internal medicine practice in Macon, GA.Under direct supervision of the physician and the office manager, performs day-to-day operations, promotes efficient patient flow, ensures data accuracy in the practices information systems, and supports administrative and clerical tasks such as answering phones and scheduling patients. ROLE & RESPONSIBILITIES Practice Operations Greets patients and visitors in person. Checks in and checks out patients who arrive for appointments. Obtains necessary data from the patient or caregiver. Prepares the patients encounter for a visit. Answers multi-line telephone calls during regular business hours, directs the caller to the appropriate party, or handles the callers needs (nonclinical triage). Checks, triage, and responds to overnight voicemails. Checks the fax and patient portal inbox and triages or responds to questions and requests. Obtains relevant information from patients and accurately processes patient registration in the appropriate information system. Obtains relevant patient records required for the patient visit. Ensures patient information is accurate, including billing information. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Schedules patient appointments in the practice scheduling system based on availability and ensures schedule leads to a smooth patient flow. Comforts patients by anticipating patients anxieties, answering patients questions, and offering support and guidance as needed. Provides patients with intake and new-patient forms and copies of other practice forms, policies, or legally required documents. Assists patients in completing all necessary forms and documentation, including medical insurance, as applicable. Informs patients of medical office procedures and policies. Collects and processes patient payments for co-pays, account balances, and uninsured visits. Calls patients to remind them of upcoming appointments. Helps patients schedule testing, procedures, hospitalization, or other activities for off-site services. Scans paper documentation into the practices information system. Responds and complies with requests for information by regulations and practice policies. Maintains stock of forms and office supplies. Ensures the reception area is well-maintained, neat, and clean. Performs daily opening and closing procedures as assigned. Facilitates practice marketing by being the face of the practice and offering customer service. Safeguards patient privacy and confidentiality. Completes other clerical duties as assigned. Medical Records Manages patient records and information system, guaranteeing records are stored properly. Professional Growth Maintains professional knowledge by attending relevant training. General Protects the organizations value by keeping information confidential. Accomplishes the organizations mission by completing related results as needed. Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; and advising management on needed actions. Contributes to team effort by accomplishing related tasks as needed. QUALIFICATIONS AND REQUIRED SKILLS High school diploma / GED required. 1+ years experience with medical office reception activities. Familiarity with E-clinical Works is a plus. Ability to handle a fast-paced environment and prioritize tasks based on importance. Excellent communication and problem-solving skills. Data entry skills and proficiency. Proficiency in MS Office and PC use. Excellent verbal and writing skills. Customer service orientation and negotiation skills. A high degree of accuracy and attention to detail. Thoroughness. Organization. Analytical thinking. a job alert for this search Medical Receptionist Macon, Georgia, United States Related searches Virtual assistant Administrative assistant Office Office administrative assistant Office clerk Personal assistant Customer service Call center Call center agent Call center representative Show more