Barista Lead

Located along Lake Tahoe in the Sierra Nevada, Harrahs and Caesars Republic Lake Tahoe properties are the premier employer of choice.

Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US.

Professional and leadership development

• Paid breaks and a free meal during each shift
• PTO/FTO
• Access to the on-site team member gym
• Health and Wellness benefits after 90 days of service
• On-site Wellness Center and monthly health and wellness initiatives
• Employee Assistance Program
• Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University
• Optional 401(k) plan eligibility after 90 days of service
• Sign on bonus for select positions

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values Together We Win, All In On Service and Blaze the Trail every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds that immerse, inspire and connect you. We dont perform magic; we create it with excellence. #WeAreCaesars. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

JOB SUMMARY:

This job contributes to store success by ensuring service experience standards are met and surpassed at all times during the shift. An additional component of this job is to assist the assistant manager with daily operating procedures such as maintaining quality store operations, maximizing financial contribution and supervising team member development.

KEY JOB FUNCTIONS :

Maintains Quality Store Operations:

• Assists assistant manager in hiring new team members.
• Coaches new hires through their learning.
• Follows and direct others to follow store policies and procedures for operational flow at each station.
• Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner.
• Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation.
• Follows health, safety and sanitation guidelines for all products.
• Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters.
• Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products.
• Places orders and performs special projects to assist with shift operations.
• Assists in store scheduling and adjusts staffing to meet store and business needs.

Financial Contribution:

• Contributes to store goals for increasing sales and improving profit.
• Assists store manager with accounting and banking responsibilities.
• Records and is accountable for store funds while running a shift.
• Ensures all cash handling and cash register functions are performed in an accurate and consistent manner.
• Maintains some accountability for store operations, associate development and financial contribution.
• Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.

Takes Responsibility to Learn All Aspects of the Shift Supervisor Position:

• Acts as a role model while providing guidance and training to team members on all the performance expectations.
• Ensures team members adhere to the meal and break policies.
• Demonstrates and ensures all Harrah's standards are followed.
• Communicates store and associate concerns to the store manager in an effective manner.
• Is certified as an in-store learning coach to facilitate ongoing training of new baristas.
• Trains and develops team members to demonstrate all Harrah's customer service standards, operating standards and Star Skills.
• Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.

EDUCATION and/or EXPERIENCE:

• High School graduate or equivalent preferred
• Minimum of 1 year experience as a certified Barista
• Have been certified as a Barista Trainer and have trained Baristas

QUALIFICATIONS:

• Literate and fluent in English
• Excellent communication and guest service skills
• Good math and money handling skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

• Ability to lift, carry and/or push objects weighing up to 50 lbs.
• Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination
• Ability to constantly walk and stand during shift
• Mobility to move quickly and easily throughout the outlet area
• Ability to hear and use visual inspection

Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).