Server

1 year

Come be a part of Heirloom Hospitality with one of our most vibrant venues, Townhouse Detroit! At Townhouse Detroit, where Culinary Tradition meets Modern Innovation, surrounded by luxurious chic decor and modern design, sophisticated service in Downtown Detroit. The Service Artist is an integral part of the team at Townhouse - Detroit! They are responsible for executing set standards of service and making sure our guests have the best possible experience. The beverage program at Townhouse Detroit features classically driven cocktails with sophisticated twist and Detroit flare. Our menu will be ever evolving with the seasons and focused on using fresh ingredients and local produce.

If you want a career with a progressive company at a new concept with an experiential dining room and custom bar, Heirloom Hospitality is looking for YOU. We are seeking experienced, team player professionals who love to cultivate relationships and experiences through the fanatic pursuit of enlightened hospitality!

We are committed to our people with top notch pay & benefits, career long training and development as well as endless opportunities for growth.

Our Service Artists:

• Have a willingness to learn and teach
• A desire to grow their knowledge and craft
• A strong passion for hosting and cultivating an incredible guest experience
• Consistently care about the smallest details
• Are energetic team players
• Adhere to recipes and standards

In addition to the above, we look for people that possess the following knowledge, skills, and abilities to perform the essential functions of the role. However, we are always willing to train anyone with the right attitude and desire to grow, as you can't teach hospitality.

• 1+ years of serving experience, preferably in a high volume or fine dining setting.
• A general understanding of Food, Liquor, Wine and Beer - with a passion to continue a higher level of understanding on all of these subjects.
• Ability to follow and execute steps of service.
• Understanding that we are curators of experiences, not order takers.
• A drive to be organized.
• Ability to maintain menu knowledge - including allergies, restrictions, modifications etc.
• An understanding of anticipatory service.
• A deep understanding of our menu, our execution of service and our standards following training, and the ability and desire to consistently deliver on all of the above.
• Capable to understand and solve problems with a calm and collective demeanor.
• Understand the importance of community outreach and contributing to the neighborhood

Welcome to Townhouse Detroit!

Compensation: Hourly (Based on Experience) plus tips

Estimated Weekly Tips: $1,000

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts, Wellness Program

Willingness to Learn and Teach

Customer Service Orientation

Desire to Grow Knowledge and Craft

Passion for Hosting and Cultivating Guest Experience

Team Collaboration

Attention to Detail

Adaptability

Energetic Team Player

Adherence to Recipes and Standards

Communication Skills

Knowledge of Food, Liquor, Wine, and Beer

Time Management

1+ Years of Serving Experience

Passion for Continuous Learning

Ability to Follow and Execute Steps of Service

Creativity in Service Delivery

Understanding of Food, Liquor, Wine, and Beer

Culinary Knowledge

Organization Skills

Interpersonal Skills

Menu Knowledge

Ability to Work Under Pressure

Organizational Skills

Anticipatory Service

Empathy

Problem Solving Skills

Cultural Awareness

Calm and Collective Demeanor

community outreach

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