Receptionist

As the first face of Optiver each morning, the Receptionist plays a critical role in creating a welcoming, polished, and high-performing workplace experience. You'll open the office daily, greet guests and employees with warmth and efficiency, and serve as the first line of support for workplace requests. You'll work closely with colleagues across departments, handling security, shipping, and hospitality touchpoints with professionalism and poise.

What you'll do:

As a Receptionist, your key responsibilities include:

• Operate the reception desk independently during morning hours: answer phones, greet guests and vendors, maintain visitor and vendor logs, and present a clean, welcoming lobby
• Set the tone each day by providing friendly, solution-oriented service to employees and guests
• Handle office requests submitted via in-person walk-ups or digital platforms (e.g., email, ticketing systems), escalating where appropriate
• Manage shipping and receiving duties, including booking outgoing shipments with various carriers and distributing/logging inbound packages
• Administer access control procedures: issue and revoke access badges, liaise with building security, monitor camera footage, and maintain access logs
• Maintain and replenish merchandise inventory used for employee gifting and amenity distribution
• Support Office Operations and firm-wide initiatives, including events, catering coordination, or special projects as needed
• Wear multiple hats - providing support for the Office Operations team and collaborative efforts as a firm

What you'll get:

You'll join a culture of collaboration and excellence, surrounded by curious thinkers and creative problem-solvers. Motivated by a passion for continuous improvement, you'll thrive in a supportive, high-performing environment alongside talented colleagues, collectively tackling some of the toughest challenges in the financial markets.

In addition, you'll receive:

• The opportunity to work alongside best-in-class professionals from over 40 different countries
• Highly competitive compensation package including performance-based bonus structure
• 401(k) match up to 50%
• Comprehensive health, mental, dental, vision, disability, and life coverage
• 25 paid vacation days alongside market holidays
• Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more

Who you are:

• Exceptional customer service and communication skills; warm and professional demeanor
• Experience in a fast-paced, high-volume environment with overlapping priorities
• Excellent organizational and multitasking abilities; keen attention to detail
• Proficiency with Microsoft Outlook and Excel required; familiarity with Atlassian Jira or similar ticketing tools is a plus
• Previous experience in an administrative, hospitality, or office support role (corporate setting supporting 300+ employees preferred)
• Punctual, reliable, and enthusiastic about maintaining a high standard of security and hospitality

Who we are:

At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilising the market no matter the conditions. With a focus on continuous improvement, we prioritise safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe.

Our differences are our edge. Optiver does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.

Below is the expected base salary for this position. This is a good-faith estimate of the base pay scale for this position and offers will ultimately be determined based on experience, education, skill set, and performance in the interview process. This position will also be eligible for a discretionary bonus (if determined by Optiver) and Optiver's benefits package with the benefits listed above.

Base Salary Range

$50,000-$75,000 USD

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Receptionist