Houseperson

ESSENTIAL JOB FUNCTIONS:

• Responsible for conducting daily inspections of all areas cleaned by the Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies.
• Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets.
• Picks up used linen from Room Attendants carts, drops linen down chute to carts that are then taken to laundry room.
• Pick up linen and garbage from housekeeping carts throughout the day
• Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities.
• Delivers requested guest amenities including pillows, additional beds, blankets and other items.
• Maintain the cleanliness of the guest room floors and storage closets as needed.
• Operates equipment, including vacuum cleaners, radio, phone, mop and broom.
• When needed, makes up rooms.
• Follows all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
• Adheres to departmental and company policies.
• Performs all other related and compatible duties as assigned.
• Perform duties with cleaning chemicals and equipment including carpet/floor care.
• Perform special projects assigned by supervisors
• Follow safety and security procedures.
• Obtain needed cleaning supplies from supply room
• Sign for keys prior to starting shift
• Required to empty bag on vacuum cleaner daily
• At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations
• Addressing guest queries and solving special requests
• Remove soiled linen from guest rooms
• Performs all other related and compatible duties as assigned.
• Perform duties with cleaning chemicals and equipment including carpet/floor care.
• Perform special projects assigned by supervisors
• Adheres to departmental and company policies.
• Assist laundry attendant with transporting the linen from loading dock drop off location to Housekeeping Laundry Depot
• Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.
• Ability to push up to 50 pounds daily for the duration of shift

QUALIFICATIONS:

• Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.
• Must have a positive team-oriented attitude.
• Need to be able to lift 30 pounds and push or pull 100 pounds.
• Must be able to move furniture and do heavy lifting on a daily basis.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

EDUCATION/EXPERIENCE:

• HS diploma or GED.
• Casino/Hotel experience preferred .
• Experience within an upscale hotel preferred.
• Prior experience as a Room Attendant preferred but not required.
• Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations.
• Must be able to lift and carry upwards to 25 pounds.
• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo copiers.
• Read, write, speak, and understand English.
• Operate in mentally and physically stressful situations.
• Respond to visual and aural cues
• Work in cold & hot temperatures
• Possibly be exposed to second hand smoke

I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.