Acct Tech - Payments & Cashier Spec Bemidji State University

Bemidji State University (BSU) invites qualified applicants to join our team as the Payments Cashier Specialist. The Payments Cashier Specialist manages over-the-counter cashiering services for students, faculty, staff, and other clientele at Bemidji State University (BSU), while providing administrative, financial, and technical support within the Accounts Receivable (A/R) Department. This role is responsible for accurate and timely financial transactions, quality customer service, and compliance with institutional and state policies.Responsibilities of the Payments Cashier Specialist include: Accounts Receivable Processing and Reconciliation.Managing all aspects of accounts receivable payments, including processing and applying student and non-student payments received by cash, check, credit card, ACH, or wire transfer. Recording payments in the Integrated Statewide Record System (ISRS) and Workday with accuracy, timeliness and then auditing for problems or errors. Reconciling daily deposits, verifying and balancing the cash drawer, and ensuring all payment activity aligns with University and Minnesota State policies. This includes analyzing errors, recommending solutions for discrepancies, resolving discrepancies, auditing transactions, and coordinating with Business Services to prepare and maintain accurate financial records. Assisting with student insurance billing, including reconciliation through analysis resolution of inaccurate charges, and supporting billing setup for study abroad programs.(Percent of Time: 30%)Student Account Advising and Customer Service.Serving as a key resource for students, parents, and campus staff, providing clear and courteous assistance regarding billing, refunds, payment plans, holds, financial aid disbursements, and general account activity. Responding to inquiries that often require explanation of complex policies and procedures, while maintaining strict confidentiality in accordance with FERPA. Including resolving billing errors, identifying solutions for unique account issues, and providing technical advice and guidance to students to support their academic and financial success.(Percent of Time: 25%)Cashiering Operations and Departmental Support.Explaining and enforcing cash-handling policies, assisting with third-party billing entry, assisting in financial aid refund processing, and assisting in the coordination of collections for delinquent student and non-student accounts. Complying and maintaining an electronic calendar and procedural documentation for cashiering activities and working collaboratively with departments to promote operational efficiency. Designing work procedures for cash handling and leading those backing up. Explaining and interpreting policies and procedures daily to provide guidance to students, parents and staff. (Percent of Time: 20%)PCI Compliance and Credit Card Administration.Coordinating the annual Payment Card Industry (PCI) compliance and cash-handling audit process for all departments that manage University funds. Including setting up USBank web payment accounts and credit card terminals, processing credit card refunds, and resolving technical or transactional issues with departments or processors. Preparing and submitting audit documentation, troubleshooting cash-handling concerns, and ensuring departments remain compliant with Minnesota State PCI policies and procedures thorough written and verbal communication.(Percent of Time: 10%)Records Management and Process Improvement.Records retention efforts in alignment with the University?s records management schedule. Preparing records for storage or disposal, submitting retrieval and disposition forms, and maintaining compliance documentation. Designing, maintaining, and updating standard operating procedures for the cashiering area and recommending improvements to streamline operations. Additionally, this role supports inquiries related to 1098T tax forms and general Business Office processes while promoting excellent customer service and positive relations with students and staff. (Percent of Time: 5%)Student Payroll and Departmental Support.Providing backup support with student payroll functions, including entering job authorizations, verifying documentation, and responding to general student employment inquiries through knowledge of policies and procedures.(Percent of Time: 5%)Performing other duties as assigned.Performing other duties as assigned to support the effective operation of the Accounts Receivable (A/R) department and maintaining accuracy, compliance, and efficiency in all related processes. Assisting team members during startup periods, resolving discrepancies, supporting audit activities, and recommending process improvements to streamline workflows.(Percent of Time: 5%)Salary Range:Depends on Qualifications; current pay range is $22.57 - $31.89 per hour.Minimum QualificationsKnowledge of Generally Accepted Accounting Principles (GAAP) sufficient to analyze, interpret, and prepare financial information, records and reports; locate errors; and recommend solutions to procedural or other fiscal problems.Knowledge of bookkeeping practices and procedures sufficient to analyze financial transactions and assign them to specific accounts, write original journal entries that credit and debit appropriate accounts, post entries to ledger accounts, and adjust entries at the end of each accounting period.Word processing sufficient to create, format, edit, print, and save in Microsoft products (Excel, Word, and Outlook) and office equipment (calculators, etc.).Mathematical skills sufficient to calculate, prepare, review, reconcile data, balance accounts, issue bills, invoices, account statements, and other financial statements according to established procedures.Ability to design, interpret and explain work procedures and operations and provide advice on fiscal policies and procedures.Customer service sufficient to explain policies and procedures, answer questions, and address complaints of customers, employees, and other individuals verbally or written while maintaining confidentiality.Demonstrated ability to handle high volumes of transactions and plan, prioritize and administer multiple projects while meeting strict reporting requirements and deadlines.Preferred QualificationTwo years of work experience in accounting or a business-related environment.Associate of Arts Degree /Associate of Science in Accounting Degree.Working knowledge of MinnState?s Integrated Statewide Records System (ISRS), Workday, MnSCU Accounting, and State of MN eServices.Ability to work with constant interruptions and manage multiple priorities, work independently and processes time management skills to meet deadlines while ensuring accuracyKnowledge of accounting concepts, business, and governmental accounting terminology.Ability to work collaboratively with others throughout department and campus.Ability to develop and document procedures. Recommending best practices and revisions as requirements and technology changes.A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.Other RequirementsAll applicants must be able to lawfully accept employment in the United States at the time of an offer of employment.Employment for this position is covered by the collective bargaining agreement for the American Federation of State, County Municipal Employees (AFSCME) bargaining unit, which can be found at: accordance with the Minnesota State Colleges and Universities (MinnState) Vehicle Fleet Safety Program, faculty and staff driving on college/university business, who use a rental or state vehicle, shall be required to complete a vehicle Use Agreement form and conform to MinnState?s vehicle use criteria and consent to motor vehicle records check annually.BSU and NTC are tobacco free workplaces (see policy).Work Shift (Hours / Days of work)Unlimited Full-time / Non-exempt; Monday ? Friday 8:00 a.m. ? 4:30 p.m.Telework (Yes/No)Telework currently not available for this position.Internal Bid Process ? Open for Bids from eligible AFSCME members from 7/28/2025 ? 8/4/2025. Any current employee interested in this position and eligible to bid should submit a Bid Application by 4:30 p.m. on Monday, August 4th, 2025 to Mary Miller in the HR office at .... The bid form may also be found on the Human Resources website.Note: Internal bid applications will be considered prior to filling the position via the public application process and, therefore, this posting may be closed due to contractual obligations.Inquiries about the position:Heidi Christiansen, Accounts Receivable Cashier SupervisorPhone: ...Email: ... you have general questions about this posting or submitting an application or bid, contact Mary Miller at ... / COMMUNITYWHY BEMIDJI:It?s more than a job. It?s an opportunity for the extraordinary.On the idyllic shores of Lake Bemidji, cradled among the limitless natural beauty of the North Woods and neighbored by Minnesota?s three largest Indigenous nations, Bemidji State University and Northwest Technical College offer opportunities for the extraordinary.Bemidji State University has been ranked as one of the top 30 public institutions in the Midwest region by U.S. News World Report each year since 2019. BSU offers its diverse student body a comprehensive spectrum of opportunities with nearly 120 undergraduate degrees and emphasis areas in more than 50 areas of study, 14 pre-professional programs, and 14 graduate programs and certificates.As Bemidji State continues its second century of service, our vision is simple: we educate people to lead inspired lives. To achieve this, BSU centers diversity, equity and inclusion as a core value and strives to create a campus culture in which all members are free to be their authentic selves. BSU also proactively engages with Indigenous communities in northern Minnesota and nationwide toward its goal of becoming a destination university.Northwest Technical College, one of only three pure technical colleges remaining in Minnesota, helps around 1,000 students align their education with their employment goals. NTC offers more than three dozen certificates, diplomas, and degrees in five career paths. For more than 50 years, NTC has prepared students for fulfilling careers in well-paying, in-demand fields. NTC's accessible, affordable, hands-on programs also help employers meet their ever-growing need for a highly skilled workforce. With an open-enrollment policy and affordable tuition, NTC meets students where they are with a convenient mix of on-campus, online, and hybrid courses.BSU and NTC are members of the Minnesota State system of colleges and universities, the third-largest system of higher education institutions in the United States. The schools share a unique alignment, with administration and student services generally having dual responsibilities to serve both campuses. Through this alignment, NTC students can take advantage of services, support, activities, and opportunities at BSU that expand and enhance their college experience ? such as full access to BSU?s library and the ability to live in BSU?s on-campus resident housing.For the first time, a joint strategic planning process will guide the future directions for both institutions. The schools are pursuing four shared strategic priorities: student success, the Nisidotaading initiative, northern distinction, and telling our story. These priorities will serve as the foundations for master planning processes for facilities, academic programs, fundraising, information technology, intercollegiate athletics, and diversity, equity, and inclusion, among others.The Nisidotaading initiative ? named for an Ojibwe phrase meaning ?building mutual understanding? ? is creating a statewide center of excellence. It will develop communities of practice meant to help Minnesota State colleges and universities better educate their campus communities on historical trauma and lived experiences of their Indigenous populations, and how to most effectively guide Indigenous students toward their educational goals. In addition, BSU is the first university in the United States to expose all of its students to a course on Indigenous people before graduation.Bemidji State University acknowledges that it is located on land and water that is the current and ancestral homeland of the Ojibwe and Dakota. We acknowledge the painful history of genocide, forced assimilation, and efforts to alienate the Indigenous inhabitants from their territory here. We honor and respect the many diverse Indigenous peoples still connected to this land, retained tribal sovereignty, treaty rights, and cultural resilience. Indigenous people are spiritual and physical caretakers of this land to which we all belong. Bemidji State University respects these sacred lands, stands with the community members from these Nations, and will fight injustice in all its forms.At Minnesota State, the work we do is more than just a job. In their pursuit of purpose, connection, and growth, our employees play a critical role on our campuses. They develop policies, provide essential services, and work to improve the well-being and quality of life for our students and for all Minnesotans. Minnesota State is committed to equity and inclusion, and we invest in our employees by providing benefits, support resources, and training and development opportunities. Unlock your potential through possibility.The City of BemidjiBemidji State University and Northwest Technical College lie amid the lakes and forests of northern Minnesota. Bemidji State occupies a wooded campus along the western shore of Lake Bemidji while Northwest Technical College lies just three miles east, near Bemidji?s robust industrial district.?The city sits between Minnesota?s three largest American Indian tribal nations: the Leech Lake Band of Ojibwe, the Red Lake Nation and the White Earth Nation. When settling the Bemidji area in 1750, the Ojibwe people named the lake Bemidjigamaag, which means ?a lake with crossing waters? as the Mississippi River flows in from the south and exits on the east. Today, a city proper with a population of around 15,000 serves as a regional economic and cultural hub for about 100,000 Minnesotans.Located just minutes away from a thriving downtown Bemidji, both the BSU and NTC campus communities have convenient access to affordable restaurants, fine-dining experiences, cozy coffee shops, grocery stores ? including a natural foods co-op ? city parks, and nearly unlimited outdoor recreational opportunities. Small, locally-owned shops and art sculptures line Bemidji's downtown streets, while national chains are also found in and around the area.?The historic Paul Bunyan Playhouse has a calendar of classic shows, restaurants offer weekly live music performances, the First Friday Art Walk provides a tour of new monthly art exhibits, and annual festivals bring the community together throughout the year.?Additionally, the North Woods setting means students, staff, and faculty have a variety of activities available at their fingertips year-round. With more than 400 lakes ? and a 240-acre research forest owned by BSU ? within 25 miles of the city, there is easy access to kayaking, canoeing, swimming, boating, paddle boarding, hunting, hiking, biking, foraging, fishing, and more. An expansive network of?multi-use trail systems is available for running, cross-country skiing, single-track or fat-tire biking, and skijoring. Further, downhill skiing, snowboarding, and tubing lie just north of Bemidji at the Buena Vista Ski Area.Bemidji is also near two of Minnesota?s 66 state parks:?Lake Bemidji State Park, which sits along Lake Bemidji?s northern shore, and Itasca State Park, home to the majestic Mississippi River Headwaters. Both parks are popular recreational and camping destinations where locals and tourists gather for sailing, swimming, and fishing during the summer months, and?skating, hockey, curling, and?yes?more fishing in the winter.?Of course, no tour of Bemidji is complete without a visit to ? and a selfie with ? its two most famous residents: the iconic statues of Paul Bunyan and his trusty companion, Babe the Blue Ox. The famed duo, which has greeted visitors to Bemidji since 1937, is on the National Register of Historic Places and was once ranked by Kodak as the second most-photographed statue in America.For further information About BSU visit our website at: a special report on how this former lumber town has rebuilt itself as a high-speed, regional center of enterprise at Bemidji 2.0Other Resources:Visit Bemidji ? Relocate / Greater Bemidji ? Area Chamber of Commerce ? Minnesota ? of Notice:Bemidji State University and Northwest Technical College prohibit discrimination and sexual violence of any kind. Contact the Center for Civil Rights Investigation Office if you have concerns regarding discrimination and/or sexual violence. Per Minnesota State System Procedure 1B.3.1, all universities and colleges must provide contact information of their Title IX Coordinator. Megan Zothman, Campus Human Resources Officer Title IX Coordinator Email: ...: ...1500 Birchmont Drive NE, Deputy Hall, Room 335, Bemidji, MN 56601Bemidji State University and Northwest Technical College are Affirmative Action Equal Opportunity Employers and Educators. This document is available in alternative formats to individuals with disabilities. Consumers with hearing or speech disabilities may contact us via their preferred Telecommunications Relay Service.