Medical Office Receptionist

We are a dynamic medical specialty practice that makes patient care our top priority in everything we do. At Colorado Kidney Care, our employees are talented, passionate health care professionals who provide excellent customer service. We look for people who have a strong work ethic, a positive outlook, and teamwork attitude.

We are seeking a qualified candidate to be the primary person responsible to provide administrative support to all depts of the central administrative office of the practice, and to be the first point of contact for this office. To understand Colorado Kidney Cares mission and core values and apply these when performing the positions responsibilities and duties and to contribute to the achievement of the departments goals and objectives. This is an in-person position. This is not a remote position. Our core business hours are M-F 8:00am-5:00pm. The successful candidate must be able to pass a background and reference check. The position will be open until filled.

Position Responsibilities and Duties:

• Patient/visitor greeting and assistance
• Answering, triaging, & routing of phone calls for practice administrative office main phone line
• Handle daily lab results reconciliation in EMR by correcting/updating patient information to allow labs to auto flow into EMR charts
• Sort all incoming faxes for the admin office and scan/attach medical records, or route documents as needed
• Scan & attach medical records for new patient scheduling dept once patients have appointments
• Scan & attach incoming documents from Surgical Access Center into our EMR
• Process all incoming faxes to Admin office and distribute appropriately
• Process incoming messages from our answering service and route them to the proper office/dept
• Assist the billing department with insurance verifications for upcoming office appointments
• Processing of incoming package deliveries
• Order meals for meetings in our conference room as needed
• Opening and closing of office
• Assist with general administrative duties for all departments at administrative office as needed
• Cross coverage of other duties as needed

Essential Skills and Experience:

• High School diploma or GED equivalent required.
• At least one year of experience in a medical office/facility in a receptionist/front office position
• Must have experience with medical records management within an EMR system
• High level of professionalism in appearance, behavior and communication
• Ability to prioritize many daily tasks and timelines and stay organized & detail oriented
• Ability to handle multiple line phone promptly and professionally.
• Possess strong communication skills both in person and via telephone
• Provide an exceptional level of customer service to every patient
• Must have strong written communication skills and email etiquette.
• Ability to proficiently navigate multiple medical websites and portals.
• Must have strong computer skills and intermediate Microsoft Office skill level; Word, Outlook, Excel