Surgical and Medical Receptionist

Job Description:
Highly organized and compassionate Surgical and Medical Receptionist with extensive experience in front-desk operations within fast-paced clinical environments. Skilled in managing patient appointments, coordinating with surgical teams, maintaining accurate medical records, and ensuring seamless communication between patients and healthcare professionals. Demonstrates excellent interpersonal skills, attention to confidentiality, and proficiency with medical software systems. Committed to providing exceptional patient service and supporting the smooth day-to-day operation of surgical and medical practices.

Job Requirements:
Educational Requirements:

High school diploma or equivalent (mandatory)

Postsecondary certification in medical office administration, medical receptionist training, or healthcare-related field (preferred)

Knowledge of medical terminology (often required)

Technical Skills:

Proficiency in medical office software (e.g., EMR/EHR systems like Epic, Cerner, Oscar, etc.)

Microsoft Office (Word, Excel, Outlook)

Appointment scheduling software

Billing and coding basics (often an asset)

Healthcare Knowledge:

Understanding of medical and surgical procedures

Familiarity with insurance forms, patient referrals, and OHIP (in Ontario) or relevant local health systems

Knowledge of privacy and patient confidentiality regulations (HIPAA or PHIPA in Ontario)

Interpersonal & Administrative Skills:

Excellent communication and customer service skills

Ability to work in high-pressure environments like surgical clinics or hospitals

Strong organizational and multitasking abilities

Attention to detail and accuracy in handling patient records and data

Experience:

12 years of experience in a medical or surgical office setting (often preferred)

Experience handling high volumes of calls, patient check-ins, and appointment coordination

Other Requirements:

Police record check (especially in hospital or pediatric settings)

CPR or First Aid certification (occasionally required)

Ability to work flexible hours (especially for surgical clinics or hospitals)

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel: None
Vacation Time: 2 weeks / year

Job Benefits:
Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave

Company Profile:
Appoint Staffing is among reputed staffing agencies for providing professional healthcare and home care workforce. We have a network of healthcare & home care professionals who are committed to delivering excellence. Our people make sure best care is provided to the community meeting requirements beyond the expectation. We are humble, caring, intelligent and importantly patient.

Contact Information: Contact Name: Kyle Hyes Company Type: Staffing Agency Company: Appoint Staffing City: Willow Grove State: Pennsylvania Zip: Web Site: