Hotel Front Desk Supervisor

Delaware North Parks and Resorts is seeking a seasonal Hotel Front Desk Supervisor to join our team at Wuksachi Lodge in Sequoia National Park, California. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If youre looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

40 hours/week, benefits

$19.50 $19.50 / hour

Information on our comprehensive benefits package can be found at >

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal daily
• Commuter bonus $15/day for commutes 35+ miles one-way, $30/day for 50+ miles one-way
• Employee discounts 50% off restaurant and pizzeria, 40% off other food and beverage, 20% off retail
• Referral bonus earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of Californias Sequoia National Park! Each day inspires in special places like this.

• Low-cost shared dormitory housing available for $65/ week including utilities and wi-fi
• Housing includes free on-site laundry and communal area for cooking
• Live amongst the giant sequoias
• Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!

• Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
• Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
• Implement policies, procedures, and service standards in conjunction with management
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
• Coordinate with housekeeping department
• Operate company vehicles for transportation across the property as needed

• At least 2 years experience in hospitality, front desk experience is preferred
• Prior supervisory experience preferred
• Computer literate in MS Office programs; some experience with property management systems preferred
• Must be fluent in English language both spoken and written
• A valid drivers license

Day shift
Evening shift
Holidays
Monday to Friday
Weekends
Overtime as needed

Source: Casino Careers