Casino Host

  • Delaware North at Mardi Gras Casino & Resort
  • Cross Lanes, West Virginia
  • Part Time
Casino Host

Compensation: $45,800 to $59,600 per year

The opportunity

Delaware North Gaming is searching for a Casino Host to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Casino Host you'll be integral to our exciting gaming operation, developing and implementing new promotions, building successful connections with our guests, managing special events, and much more. If you're knowledgeable of casino games, have a high degree of integrity, and love connecting with others, apply now!

Pay

Minimum - Anticipated Maximum Base Salary: $45,800 - $59,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

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What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Network with known players to identify and contact high value guests by phone, email, and in-person interactions

Establish and maintain relationships with assigned guests, keep players informed of events, activities, programs, and benefits as a VIP casino guest

Make outgoing phone calls to generate trips, booking accommodations, special events, hotels, restaurant reservations, and other amenities

Create and manage special events including player parties, marketing promotions, and other activities to reward and recognize new and loyal existing players

Survey players to determine their needs, share feedback with leadership for continuous program improvement

More about you

At least 21 years of age

No college degree required

At least two years' experience in a customer service or sales position

1 year as Casino Host or similar preferred

Able to obtain and maintain a state gaming license

Knowledgeable of various games, their rules, and can speak to them comfortably

Physical requirements

Ability to stand, walk, or sit for extended periods of time

Ability to lift at least 25 lbs

Must be able to work nights, weekends, and holidays

Shift details

Holidays

Every weekend

Evening shift

On call

Day shift

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Job ID: 487306708
Originally Posted on: 7/30/2025

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