1 year
Job DetailsPOSITION SUMMARY
Almyra Restaurant by The Estia Group is now hiring experienced Hosts to join our team! If you are passionate about hospitality and want to be part of a great team with amazing potential for growth, this is the perfect opportunity to take your career to the next level!
As a Host , you have a genuine passion for hospitality. You will be responsible for leading the service team through all guest interactions at the door and creating memorable guest experiences.
Host/Hostess Responsibilities:
- Greeting guests as they enter and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of guests.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- Knowledge of the menu.
- Providing great customer service.
Hostess Requirements:
- Ability to provide top notch customer service in a fast-paced environment.
- A positive attitude and ability work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
What we look for:
- Available to work weekends
- Experience in a guest-facing restaurant role preferred
- English fluency
- Ability to stand or walk for long periods of time
- Positive team-first attitude
- Commitment to education and learning
What We Provide You:
- Competitive wages
- Passionate leadership and career advancement opportunities
- Ability to contribute to a new restaurant
- Employee dining program
- Family meals
This is an amazing opportunity to be a part of our team and grow with us!
Compensation DetailsCompensation: Hourly ($16.00 - $18.00)
Benefits & Perks: Dining Discounts
Required SkillsCustomer Service
Strong Communication Skills
Top Notch Customer Service
Problem Solving Skills
Menu Knowledge
Time Management Skills
Ability to work well under pressure
Adaptability in a Dynamic Environment
Reservation Handling
Attention to Detail
Problem Solving
Customer Focused Mindset
Knowledge of the Menu
Team Collaboration
Phone Etiquette
Ability to Handle Stressful Situations
Complaint Resolution
Interpersonal Skills
Great Customer Service
Multitasking Abilities
Time Management
Conflict Resolution skills
Teamwork
Initiative in Seeking Clarification
Ability to work in a fast paced environment
Ability to Maintain Composure Under Pressure
Ability to Work in a Standing Position for Long Periods of Time
Willingness to learn and grow
Communication
positive work ethic
Ability to Follow Instructions and Ask Questions for Clarification
Ability to stand for long periods of time
Ability to Work Under Pressure
Physical Strength (Able to Lift Up to 30 Lbs)
Standing for Long Periods of Time
Fluency in English
Following Instructions
Ability to Balance and Carry Multiple Plates and Glass Racks
English fluency
Positive Team First Attitude
Balancing and Carrying Items
Positive Attitude
commitment to learning
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