Practice Medical Receptionist

Location: CHA Cambridge Hospital Work Days: 9-5:30, 8:30-5 when needed Category: Clerical and Administrative Support Department: Radiology Administration Job Type: Full time Work Shift: Day Hours/Week: 40.00 Union Name: CH Laborers 380 The Radiology Department is committed to providing patients with the highest quality of care in an efficient and timely manner. The department will be as accessible and sensitive to patient's comfort, safety and dignity as possible within the scope of services. Administrative responsibilities will include but are not limited to: Handling all calls appropriately and courteously. Registering patients and scheduling appointments via Epic. Verifying insurance eligibility using PASSPORT. Maintaining and supporting both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited. Providing financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing. Assisting direct patient care providers with electronic and paper correspondence. Participating on a planned care team. Attending departmental meetings. And other duties as assigned. Qualifications/Requirements: High School Diploma or GED is required. One year of experience working in an outpatient medical setting is preferred. Bilingual in Spanish, Portuguese or Haitian Creole preferred. Experience working on a Planned Care Team preferred. Must possess excellent customer service skills and attention to detail. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.