Wellness Concierge

Wellness Concierge The Aesthetic Syndicate Dallas, TX Job Details $18 - $22 an hour 9 hours ago Benefits Wellness program Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Spanish Customer service Mid-level Weight loss High school diploma or GED Bachelor's degree Front desk Med spa experience Associate's degree 2 years Communication skills Full Job Description Company Intro At Vitalyc/The Aesthetic Syndicate, we partner with some of the most impressive medical aesthetics practices and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. At Vitalyc/The Aesthetic Syndicate we value Going for GOLD, Opting into Magic, Looking for Solutions, and being Devoted to People. We are committed to providing quality clinical care which we know starts with hiring, developing, and recognizing the best employees. ** This position is HYBRID - In office Monday-Wednesday** **MUST reside in Dallas,TX** Position Overview The Wellness Concierge will be responsible for screening prospective and current clients for eligibility for the wellness programs (weight loss and peptide therapy). Additionally, your responsibilities as a Wellness Concierge include, but are not limited to: Connect candidates with appropriate locations and healthcare providers Assist remote practitioners with diagnostic management and prescription refills Manage and maintain wellness leads in CRM Provide outstanding customer service to patients Conduct phone, computer, and video conferencing consultations efficiently Manage all aspects of patient communication and interactions for wellness program It's a plus if fluent in Spanish, but not a requirement Requirements High school diploma or equivalent required; associate's or bachelor's degree in hospitality, healthcare, or wellness-related field preferred 2+ years of experience in customer service, front desk, spa, medspa, or healthcare reception Prior experience in a luxury or wellness setting strongly preferred Warm, welcoming, and polished presence Patient-focused mindset with a passion for wellness and aesthetics Reliable, punctual, and flexible with scheduling, including evenings and weekends Team-oriented with a positive attitude and willingness to assist wherever needed Benefits & Perks Your health, happiness and future matters. At The Aesthetic Syndicate, we offer medical, dental and vision insurance, employee service and retail discounts, paid holidays, 401(k) with company match, sick time, paid time off, opportunity for growth, and much more! Physical Demands This position may require the ability to lift and carry up to 30 pounds, sit for extended periods, and engage in frequent standing or walking. Candidates should have good visual and auditory acuity, manual dexterity, and clear communication skills. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.