Slot Guest Service Attendant I, PT

J o i n t h e S e v e n F e a t h e r s F a m i l y !

Why Work at Seven Feathers?

At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether youre just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, youll feel valued and supported every step of the way.

The Position:

Responsible for developing guest loyalty and relationships by providing superior service both internally and externally. Circulates throughout the gaming floor to interact with guests to provide instruction on the use of slot machines, purchasing Keno tickets, food/beverage orders and providing proper change. Greets guests with enthusiasm and provides accurate information about casino events, entertainment, promotions, area events and attractions. Maintains floor surveillance in an assigned gaming area to ensure guest satisfaction, profitable operations, and compliance with industry standards and regulations. Duties are but not limited to:

• Supports Seven Feathers Mission, Deliver an Unforgettable Guest Experience.
• Provides proper change from currency bank issued at the beginning of the shift and pays out jackpots or winning Keno tickets. Obtains authorization from supervisor on Keno tickets valued above a dollar amount designated by management.
• Reconciles money in bank and accounts for any discrepancies. Replenishes bank by even money exchange transactions with a cage cashier.
• Initiates, verifies, and witnesses jackpot pay outs including resetting the slot machines and taking the winning ticket to the cashier.
• Performs minor maintenance on the machines including bill jams and printer paper changes.

The Benefits:

We offer a competitive salary and a benefits package that shows how much we care about our team, including:

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off to recharge and enjoy life
• 401k with up to a 3.5% employer match to secure your future
• 20 per gallon fuel discounts to keep you moving
• Free meals
• Direct Pay (Payday Advance)

• High School Diploma or a GED Certificate preferred.
• 1 year of experience providing exceptional guest service in a similar environment required.
• Cash handling experience required; ability to work quickly, efficiently and accurately with all denominations.
• Basic computer skills in Microsoft Word, Excel and Outlook.
• Able to read and comprehend written instructions.
• Excellent organizational, verbal, interpersonal, and guest relations skills.
• Ability to work positively within constantly changing internal and external environments.
• Ability to successfully handle multiple priorities and tasks at once in a fast-paced environment.
• Must have a current OLCC and Food Handlers Card.
• 21 years of age or older.
• Must be able to obtain a Class III Gaming License

Are you ready to be part of something extraordinary? Apply now and join a team thats as passionate about your success as you are. At Seven Feathers, every day brings a new opportunity to grow, have fun, and make a difference!