Housekeeping Manager
- voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point
- Chicago, Illinois
- Full Time
Housekeeping Manager voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point
350 W Wolf Point Plaza
Chicago, IL 60654
Hotel with 521 Rooms
Compensation: $58,500 per year, Full-Time
What's in it for you
Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!
About this job
The Executive Housekeeper works closely with all hotel departments to ensure high standards of guest satisfaction through cleanliness, amenity availability, and fulfilment of special requests. As leader of the housekeeping department, the Executive Housekeeper must coach and train team members, assign workload according to hotel and labor standard, manage inventory and resources, and uphold standards of cleanliness. The primary responsibility of the Executive Housekeeper is to coordinate needs of guests arriving/departing with the guest services team, adequately schedule team members to meet workload requirements, and ensure brand standards of cleanliness and upkeep are maintained.
What you'll be doing
Proactively manage total cleanliness of the physical building, guest rooms, public spaces, and associates common areas.
Ensure compliance with hotel brand standards, updating department procedures as needed.
Recruit, train, and develop the hotel's housekeeping team, providing ongoing learning opportunities and support as needed.
Schedule housekeeping team based on business levels and workload demands according to hotel's labor guidelines.
Lead and support department goals, objectives, and budgets.
Follow safety and security guidelines to ensure safe workplace practices to protect health and wellbeing of all associates.
Effectively communicate with hotel departments to ensure timely response and completion of housekeeping and cleanliness needs.
Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.
Success factors
Experience & Education:
3+ years of hotel housekeeping experience, preferably in a leadership role
High School diploma or equivalency education certificate required
Communication:
Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace
Physical:
8+ hours per day; stand and walk frequently throughout the workday
Reach, bend, stoop, kneel, and pivot frequently through workday
Lift, lower, push, pull, and maneuver up to 30 pounds occasionally
About First Hospitality
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Posted July 30, 2025
8
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point
Unwind at Our Stylish Downtown Chicago Hotel
Nestled in River North, our downtown Chicago hotel is an oasis of style. voco Chicago Downtown features sleek guestrooms with iconic views of the Windy City. The hotel offers walking access to the MART via a skybridge and is within steps of the Chicago Riverwalk.
Get energized for your urban adventure in our fitness center or swim in our glass-enclosed pool. Connect in modern event spaces and enjoy globally inspired Chicago fare at Waterview.
We are minutes from Millennium Park, Magnificent Mile, the West Loop, and Fulton Market. Explore the Art Institute of Chicago. See a show in the Chicago Theatre District or see the sights from the Willis Tower observatory.
Whether you're in town for business or leisure, our hotel is your home base.
350 W Wolf Point Plaza
Chicago, IL 60654
Hotel with 521 Rooms
Compensation: $58,500 per year, Full-Time
What's in it for you
Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!
About this job
The Executive Housekeeper works closely with all hotel departments to ensure high standards of guest satisfaction through cleanliness, amenity availability, and fulfilment of special requests. As leader of the housekeeping department, the Executive Housekeeper must coach and train team members, assign workload according to hotel and labor standard, manage inventory and resources, and uphold standards of cleanliness. The primary responsibility of the Executive Housekeeper is to coordinate needs of guests arriving/departing with the guest services team, adequately schedule team members to meet workload requirements, and ensure brand standards of cleanliness and upkeep are maintained.
What you'll be doing
Proactively manage total cleanliness of the physical building, guest rooms, public spaces, and associates common areas.
Ensure compliance with hotel brand standards, updating department procedures as needed.
Recruit, train, and develop the hotel's housekeeping team, providing ongoing learning opportunities and support as needed.
Schedule housekeeping team based on business levels and workload demands according to hotel's labor guidelines.
Lead and support department goals, objectives, and budgets.
Follow safety and security guidelines to ensure safe workplace practices to protect health and wellbeing of all associates.
Effectively communicate with hotel departments to ensure timely response and completion of housekeeping and cleanliness needs.
Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.
Success factors
Experience & Education:
3+ years of hotel housekeeping experience, preferably in a leadership role
High School diploma or equivalency education certificate required
Communication:
Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace
Physical:
8+ hours per day; stand and walk frequently throughout the workday
Reach, bend, stoop, kneel, and pivot frequently through workday
Lift, lower, push, pull, and maneuver up to 30 pounds occasionally
About First Hospitality
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Posted July 30, 2025
8
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point
Unwind at Our Stylish Downtown Chicago Hotel
Nestled in River North, our downtown Chicago hotel is an oasis of style. voco Chicago Downtown features sleek guestrooms with iconic views of the Windy City. The hotel offers walking access to the MART via a skybridge and is within steps of the Chicago Riverwalk.
Get energized for your urban adventure in our fitness center or swim in our glass-enclosed pool. Connect in modern event spaces and enjoy globally inspired Chicago fare at Waterview.
We are minutes from Millennium Park, Magnificent Mile, the West Loop, and Fulton Market. Explore the Art Institute of Chicago. See a show in the Chicago Theatre District or see the sights from the Willis Tower observatory.
Whether you're in town for business or leisure, our hotel is your home base.
Job ID: 487401165
Originally Posted on: 7/30/2025
Want to find more Hospitality Service opportunities?
Check out the 232,867 verified Hospitality Service jobs on iHireHospitalityServices
Similar Jobs
Sign Up for Job Alerts
