Job Title: Valet Parking Attendant - Nashville, TN
Department: Valet Parking Operations
Reports To: Guest Service Coordinator
Schedule: Full-Time / Part-Time
Status: Non-Exempt
Compensation: Average $7.25 - $22.00 per hour
(Valet average is based off base pay rate and potential tips)
(Rates can vary by market / Tips based on service performance and customer interactions)
Position Summary
The Valet Parking Attendant provides outstanding service by safe parking and retrieving guest vehicles. As the first and last point of contact, Valet creates a welcoming and professional experience while ensuring safety and following all company procedures.
Primary Objective
Deliver friendly, efficient, and safe valet services while maintaining the security of guest vehicles. Greet guests, manage vehicle drop-off/pick-up, support traffic flow, and provide helpful, professional service.
Responsibilities
- Vehicle Inspections: Record vehicle condition and damage on claim tickets.
- Safety: Safely operate guest vehicles and follow key handling protocols.
- Compliance: Accurately clock in/out and report all tips.
- Housekeeping: Maintain cleanliness and organization of the valet area.
- Customer Service: Resolve guest concerns promptly and courteously.
- Professionalism: Arrive on time in uniform and follow all company policies.
- Team Support: Assist with additional duties as needed.
Knowledge, Skills, and Abilities Competency Requirements
To perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Education & Experience
- High school diploma or GED required
- Previous customer service experience preferred
- Positive, guest-first attitude
Licenses & Background
- Valid driver’s license and acceptable driving record (no more than 3 moving violations in 3 years)
- Reliable transportation
- Successful background check
Core Competencies
Hospitality & Communication
- Deliver warm, professional, and personalized guest service
- Practice active listening and clear verbal communication
Organizational Support
- Follow all procedures and adapt to changing environments
- Remain calm and flexible under pressure
Dependability & Safety
- Consistently follow instructions and maintain schedules
- Follow safety guidelines and report unsafe conditions immediately
Physical Demands & Work Environment
- Must stand, walk, and run short distances for extended periods
- Ability to lift to 50 lbs.
- Work in various weather conditions (heat, rain, cold)
- Must be available evenings, weekends, and holidays
- Environments include garages, hotels, and active traffic zones
- Frequent interaction with guests and team members; use of radios and mobile communication tools
Technology Use
- May require the use of personal cell phones for work-related tasks
- Eligible for reimbursement per company policy
About PMC
Parking Management Company (PMC) is a leader in hospitality-driven parking solutions. Headquarters in Nashville, TN, PMC provides valet, self-parking, shuttle services, and event staffing across hospitality, healthcare, and entertainment industries.
JoinPMC.com | ParkingMgt.com
Why Work for PMC?
- Competitive pay with daily cash tips
- Flexible schedules and full/part-time options
- Full-time benefits including medical, dental, and vision (upon eligibility)
- 401(k) match and life insurance options
- Paid time off and paid training
- Bonus and leadership development programs (RAMP)
- Tuition reimbursement up to $5,250/year
- Daily Pay and digital tips
- Nationwide discounts via Perks at Work
- Military-friendly employer
Pay Transparency
PMC complies with all pay equity laws and maintains open, fair compensation practices.
Employment Terms
At-Will Employment: Your employment with PMC is at-will, meaning either party may end the relationship at any time with or without cause. A 120-day introductory period applies.
FLSA Status: This position is non-exempt under the Fair Labor Standards Act and eligible for overtime.
Leave & Compliance: PMC complies with all state-specific and FMLA leave laws and workers’ compensation regulations.
Equal Employment Opportunity: PMC is an equal opportunity employer. We do not discriminate based on race, gender, age, veteran status, or any other protected status.
ADA Compliance: Reasonable accommodations will be made per the Americans with Disabilities Act.
Ready to Apply?
Are you a person looking for a fast-paced job that values service and teamwork?
Apply today using our mobile-friendly application and join the PMC family!
Drive cool cars. Meet great people. Make a difference—every day