Lead Host

1 year

Position Title : Lead Host/Hostess Department : Front of House Cafe Sebastian Reports To : Manager

Cafe Sebastian is part of the Kilgore Hospitality Group, operating within the Transamerica Pyramid footprint in San Franciscos Financial District. Our group is leading the food and beverage revitalization of this iconic area in partnership with SHVO Properties, delivering elevated daytime dining experiences for the citys professionals, visitors, and residents.

Working at Cafe Sebastian means being part of a forward-thinking hospitality team redefining what it means to serve in one of the most architecturally significant neighborhoods in San Francisco. This is a great opportunity for someone who values organization, guest connection, and the energy of a polished bistro cafe environment.

The Lead Host/Hostess sets the tone for a warm, welcoming, and well-organized guest experience. As a daytime bistro, Cafe Sebastian thrives on energy, efficiency, and friendly professionalismfrom morning espresso service to lunch on the patio.

This role requires a confident and organized individual who can manage seating, guest flow, and team communication in a fast-paced setting. The ideal candidate is personable, proactive, and capable of creating a polished but relaxed front-of-house atmosphere.

• Greet all guests with warmth and professionalism upon arrival

• Manage and update daily reservations through OpenTable (or similar), including walk-ins and waitlists

• Oversee the host stand and coordinate seating flow, pacing, and section rotation

• Communicate with the floor team to manage table readiness and wait times

• Maintain a clean and organized entrance and guest-facing space

• Answer guest calls, respond to inquiries, and support to-go order coordination when needed

• Track and communicate guest notes such as allergies, repeat visitors, or special occasions

• Support service during peak periods as needed (e.g., bussing, resetting, light running)

• Uphold a positive, team-first attitude and lead by example in guest interactions

• Assist in onboarding and supporting junior host team members

• 12 years of experience in a host or guest service role preferred

• Proficiency with OpenTable or similar reservation software

• Strong communication skills, organized mindset, and calm demeanor under pressure

• Positive, proactive attitude and natural hospitality instincts

• Morning and daytime availability required, including weekends

• A desire to grow with a forward-thinking hospitality group in a high-visibility urban location

Compensation: Hourly ($23.00 - $25.00)

Benefits & Perks: Paid Time Off, Dining Discounts

Teamwork

Time Management

Customer Service Orientation

Problem Solving

Attention to Detail

Adaptability

Leadership

Multitasking

Conflict Resolution

Interpersonal Skills

Empathy

Stress Management

Initiative

Creativity in Guest Engagement

Ability to work in a fast paced environment

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