Server

at Otto Pizza in Saco, Maine, United States

• Greet all guests when they are seated in the restaurant dining area.
• Interact with guests in a fast/friendly manner for the entirety of their stay.
• Maintain current knowledge of the food preparation and ingredients for all menu items.
• Answer all questions regarding the menu.
• Take orders from guests using a POS software system, order slips or by memorization. Upsell items when appropriate.
• Check identification of guests who order alcoholic beverages to ensure they are of legal age.
• Carefully note any dietary/allergy items when taking orders.
• Properly communicate the order to the kitchen staff for preparation.
• Properly distribute prepared items from the kitchen to the guests.
• Check in on guests throughout their visit to ensure their needs are met.
• Operate Foodtec system to ring orders on a check.
• Accept multiple forms of payment and provide correct change to the customer when needed.
• Check dishes and kitchenware for cleanliness and presentation and report any issues to MOD.
• Perform cleaning side work; ensures that the dining room is a clean and neat area for guests.
• Answer incoming calls and address customer queries and take orders when necessary.
• Comply with established sanitation standards, safety, personal hygiene, and health standards.
• Perform closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for morning shift.
• Complete all service paperwork as required.
• Maintain a clean and neat appearance; comply with company dress policy.
• Perform other duties as assigned.

• Ability to read and comprehend labels, directions, menus, safety documents, and other work-related documents.
• Ability to work independently with little supervision required.
• Ability to remain calm while working under pressure in a busy environment.
• Ability to work within timeframe of standard policies and procedures.
• Ability to multi-task and prioritize in a busy, fast-growth environment.
• Ability to work well in a team.
• Ability to take direction when needed.
• Ability to pay attention to detail.
• Strong verbal communication required.
• Willingness to work days, evenings and weekends as required.
• Excellent customer service REQUIRED.
• Experience strongly preferred.
• Ability to complete and pass the ServSafe course as/if directed by GM.
• Open availability a MUST.
• Must meet state age requirements when serving/selling alcohol.