Guest Service Representative

Join Our Team as a Guest Service Representative at Tricoci University!

About Tricoci University:

Tricoci University of Beauty Culture is dedicated to excellence in beauty education, providing a transformative learning environment for our students. Our mission is to equip students with the skills and knowledge necessary for success in the beauty industry while delivering exceptional service to our clients.

Position Overview:

As a Guest Service Representative, you will be the first point of contact for guests, students, and clients at Tricoci University. Your role is central to creating a welcoming atmosphere, responding to inquiries, managing appointments, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Greet guests and students with a friendly and professional demeanor.
• Respond to phone calls, emails, and in-person inquiries, providing information about programs and services.
• Efficiently schedule and confirm appointments for beauty services and tours.
• Maintain accurate records of client interactions and appointment schedules.
• Address and resolve guest concerns and questions in a timely manner.
• Collaborate with colleagues to ensure a smooth operation and positive experience for every guest.
• Support administrative tasks to enhance the operational flow of the university.

Why Work With Us?

• Be part of a respected institution committed to beauty education and student success.
• Join a community that values teamwork, professional growth, and excellence in customer service.
• Opportunities for ongoing learning and skill development in the beauty industry.
• A collaborative work environment encouraging new ideas and innovation.
• Employee discounts on a range of beauty services and products.