Hampton Inn & Suites Jacksonville - Chief Maintenance Engineer

Position Summary

The Chief Maintenance Engineer is responsible for the maintenance of the hotel's building and grounds and the operation of its equipment and mechanical/electrical systems. Additionally, this position is responsible for the overall safety and security of the hotel and its associates.

Responsibilities

• Reviewing maintenance problems, complaints, and work orders to prioritize and schedule work assignments
• Monitoring and inspecting assigned work
• Troubleshooting, diagnosing, and repairing malfunctioning property systems and equipment, including electrical/mechanical
• Inspecting property to identify potential and current needs
• Planning and executing on-going appropriate maintenance programs
• Estimating maintenance department expenditures for budget purposes and assisting with capital budget process
• Soliciting bids from contractors, evaluating their proposals, and once contracted, ensuring work is completed to specifications
• Coordinating with local health, safety, fire, and building inspectors to ensure compliance with all applicable code and regulations
• Performing preventative maintenance assignments on a scheduled basis
• Servicing the hotel's pool, including adjusting chemicals and cleaning filters
• Completing maintenance logs and updating all vendor/contractor files
• Maintaining the building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting, lights, etc.)
• Maintaining a passing score on the Quality Oil maintenance and security audit
• Maintaining Hampton service and product standards
• Maintaining and coordinating on-call schedule for maintenance department employees
• Maintaining and updating Material Safety Data Sheets (MSDS)
• Maintaining and monitoring overall hotel safety for its guests and associates
• Purchasing and controlling inventory for maintenance department within budget guidelines
• Completing work schedules for maintenance department employees in a timely and effective manner
• Recruiting, selecting, and training a skilled and motivated work force
• Listening and responding to guests' requests and/or complaints
• Coordinating and maintaining effective relations with other departments in the hotel to promote guest service
• Is aware of all departments' roles and responsibilities. Coordinating with other departments on joint tasks as they relate to maintenance, particularly housekeeping and the front office.
• Attending and participating in weekly staff meetings, ensuring all other departments are aware of hotel maintenance issues
• Installing, maintaining, and repairing lounge/bar and restaurant equipment where applicable

Requirements

• Prior maintenance experience is required
• Prior maintenance experience in a hospitality setting is preferred
• Proven working experience and knowledge of proper maintenance processes, means, methods, and standards
• Knowledge of basic maintenance skills, including but not limited to: HVAC, water cutoffs, circuit breakers, hot water heaters, electronic door locks, mechanical, carpentry, landscaping, etc.
• Strong initiative and work ethic
• Punctual , reliable, and regular attendance
• Strong attention to detail
• Customer-service oriented
• Strong multitasking and organizational skills
• Ability to work in a fast-paced environment
• Excellent communication skills - verbal and written
• Excellent interpersonal skills
• Excellent time and project management skills