Host/Hostess

General Definition:

• Escorts guests to assigned seating area as directed.

Essential Job Functions:

• Greets and escorts guests to their assigned seats as requested.
• Accommodates and/or communicates reasonable guest requests, needs, or complaints to dining room manager or Maitre'D.
• Assists and supports other staff members as needed (bussers, waitstaff, etc.).
• Assists Maitre'D or dining room manager in development of seating charts, helps to determine reservation lists and guest counts.
• Assists Maitre'D or dining room manager with assigning seats to guests as needed.
• Assists Maitre'D or dining room manager with room set up and organization.
• Dependability, good attendance, and occasional overtime required.
• May be required to work evenings, weekends, or holidays as scheduled.
• Performs other duties as assigned.

Qualifications

Education:

• No prior education needed

Knowledge, Skills and Abilities:

• Possess good organization skills.
• Basic math.
• Ability to communicate and follow written and verbal instructions.
• Ability to interact positively with coworkers and management.
• Ability to prioritize time so that work is accomplished on a dependable basis; is reliable and committed to meeting schedules and deadlines.
• Ability to demonstrate initiative, including being proactive and resourceful, working independently with minimum supervision.
• Ability to win confidence and gain respect through consistent demonstrations of personal courtesy, tact and timely responsiveness.

Training:

• No prior experience or training required.

Licenses/Certifications/Other:

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions
• Serve-safe certified (Food Handlers)
• Texas Alcoholic Beverage Commission License (TABC)

Physical Requirements:

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strength:

• Sedentary to medium workload

• Stand, sit and walk consistently

• Will be required to lift up to or over 20lbs or exert occasionally over 50lbs

• Movement:

• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach

• Will need to go up and down stairs several dozen times daily

• Will use office equipment

• Driving motor vehicles as needed

• Auditory:

• Frequently speak and articulate

• Noise levels will be varied from moderate to heavy machinery

• Environmental:

• Exposure to weather and extreme elements are minimal

• Minimal exposure in close proximity to horses