Lobby Ambassador / Fill-in Front Desk Agent

  • Courtyard Washington, DC/U.S. Capitol
  • Washington, District of Columbia
  • Full Time
Lobby Ambassador / Fill-in Front Desk Agent Courtyard Washington, DC/U.S. Capitol

1325 2nd Street NE

Washington, DC 20002

Hotel with 218 Rooms

Fun, Fast Pace Environment!

Seeking charismatic guest service professionals to join our ROCKSTAR TEAM. If you're outgoing and have a desire to grow your career, !

Part-Time

Flexible

About Us: Our TEAM culture motivates and encourages each individual member to achieve MORE in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role: Seeking charismatic and outgoing hospitality professionals to join our growing TEAM! As Weekend Lobby Ambassador/Fill-in Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests.

* This position is part-time, Saturday and Sunday from 12:00pm-8:30pm. A 30-minute lunch break is included.

*The Lobby Ambassador will be cross-trained as a Front Desk Agent with opportunity to pick up shifts if/when needed.

Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience

Advancement Opportunities and Professional Career Path:

Front Desk Agent Front Desk Supervisor Front Office Manager

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What's Your More?

TEAM Benefits:

401k

Health/Dental/Vision/Life/Voluntary Insurance

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Referral Bonus Program

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities: In this role you will welcome guests, manage their information, distribute keys, and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.

Requirements:

Prior front desk experience in a brand setting or luxury hotel environment is ideal, but willing to train the right customer service professional looking to grow their career. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!

Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)

Strong communication and listening skills and excellent speaking, reading, and writing ability

Fluency in English: additional languages preferred. Spanish language skills are highly desired

Flexible schedule required for days, weekends, and holidays

High energy with effective and influential people skills. Positive attitude and the desire to motivate others

The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming

Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas

*Pay Rate is $18.00 + depending on experience

Posted July 30, 2025

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Courtyard Washington, DC/U.S. Capitol

Find your inspiration at our downtown NoMa, D.C. hotel

Find the comfort you desire at the Courtyard Washington, DC/U.S. Capitol. Our pet-friendly hotel in Washington, D.C., near Capitol One Arena, offers quick metro access to companies, museums, monuments, and memorials in the nation's capital. Walk to Union Market to eat and drink or take the NoMa-Gallaudet U Metro station and visit the National Mall or the White House, only two miles away. When you return to our NoMa, D.C. hotel, enjoy a meal or a cocktail at The Bistro or swim in the indoor pool. Business travelers will enjoy the free Wi-Fi, boardroom, 24-hour fitness center, and convenient location near government offices. When it's time for rest, retire to one of our rooms and suites that feature a coffeemaker, safe sofa bed, work desk, and spacious sitting area. Whether visiting the nation's capital for business or a relaxing getaway, the Courtyard Washington, DC/U.S. Capitol hotel will leave you feeling rested and inspired.
Job ID: 487529838
Originally Posted on: 7/31/2025

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