Night Auditor - Crooked River Lodge - Part-time

Night Auditor Crooked River Lodge - Careers At Hotel Investment Services divdiv diva href=""/a/divdivdivpCareer Opportunities with Hotel Investment Services/ppemA great place to work./em/p/div/divdiv/div/divdiv/div/divdivdiv/divdivdivCareers At Hotel Investment Services/divdivdiv/div divdivpCurrent job opportunities are posted here as they become available./ppSubscribe to our RSS feeds to receive instant updates as new positions become available./p/div diva/a a href="job-openings.php?search=true" Back To Openings /adiv/div/div /div/div/divdivdiv/div h2Night Auditor - Crooked River Lodge/h2 bDepartment:/bRooms bLocation:/bAlanson, MIbr / divdiva href=""START YOUR APPLICATION/a/divdiv/div/divdivpstrongNight Auditor Job Description /strong/ppAt the Crooked River Lodge, the Night Auditor assists our guests with their overnight requests and balances accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and processes the day's financial activities. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly./ppstrongResponsibilities/strong/pulliPerform after-hours and early morning check-in and check-out tasks/liliManage online and phone reservations, upselling additional facilities and services when appropriate/liliInform customers about payment methods and verify their credit card data/liliRegister guests, collecting necessary information, such as contact details and exact dates of their stay/liliWelcome guests upon their arrival and assign rooms/liliRespond to guests complaints in a timely and professional manner/liliEnsure customer satisfaction by scheduling wake-up-calls and providing guests services where needed/liliCoordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs/liliConfirm group reservations and arrange personalized services for VIP customers and event attendees/liliProvide information about our hotel, such as available rooms, rates and amenities/liliMaintain updated records of bookings and payments/liliAudit daily and nightly reportsulliBalance the cash drawer and log receipts/liliInvestigate and resolve out-of-balance accounts/liliKeep accurate financial records and ledgers/li/ul/liliEnsure the overnight safety and security of the hotel/liliPrepare for the next business day, including restocking supplies, and other duties as assigned/li/ulpstrongSkills/strong/pulliWork experience as a Night Auditor, Front Desk Agent, Receptionist or similar role/liliExperience with hotel reservations software, such as Infor or RoomKeyPMS preferred/liliUnderstanding of how travel planning websites operate, like Booking.com and TripAdvisor/liliStrong customer service and problem solving skills/liliKnowledge of safety and security procedures/liliExcellent communication and organizational skills/liliAvailability to work overnight/li/ulpstrongJob Type/strong/pulliPart Time (less than 30 hours per week)/li/ulpstrongBenefits /strong/pulliEarned Sick Time for qualifying employees/lili401k with match/liliDining and lodging discounts/li/ul/div divdiva href=""START YOUR APPLICATION/a/divdiv/div/div/div div/divdiv/divdiv br /a href=""Visit Our Home Page/a /divp 2025 Hotel Investment Services/ppa href=""iApplicant Tracking System Powered by/i /a/p/div Night Auditor Crooked River Lodge - Careers At Hotel Investment Services divdiv diva href=""/a/divdivdivpCareer Opportunities with Hotel Investment Services/ppemA great place to work./em/p/div/divdiv/div/divdiv/div/divdivdiv/divdivdivCareers At Hotel Investment Services/divdivdiv/div divdivpCurrent job opportunities are posted here as they become available./ppSubscribe to our RSS feeds to receive instant updates as new positions become available./p/div diva/a a href="job-openings.php?search=true" Back To Openings /adiv/div/div /div/div/divdivdiv/div h2Night Auditor - Crooked River Lodge/h2 bDepartment:/bRooms bLocation:/bAlanson, MIbr / divdiva href=""START YOUR APPLICATION/a/divdiv/div/divdivpstrongNight Auditor Job Description /strong/ppAt the Crooked River Lodge, the Night Auditor assists our guests with their overnight requests and balances accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and processes the day's financial activities. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly./ppstrongResponsibilities/strong/pulliPerform after-hours and early morning check-in and check-out tasks/liliManage online and phone reservations, upselling additional facilities and services when appropriate/liliInform customers about payment methods and verify their credit card data/liliRegister guests, collecting necessary information, such as contact details and exact dates of their stay/liliWelcome guests upon their arrival and assign rooms/liliRespond to guests complaints in a timely and professional manner/liliEnsure customer satisfaction by scheduling wake-up-calls and providing guests services where needed/liliCoordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs/liliConfirm group reservations and arrange personalized services for VIP customers and event attendees/liliProvide information about our hotel, such as available rooms, rates and amenities/liliMaintain updated records of bookings and payments/liliAudit daily and nightly reportsulliBalance the cash drawer and log receipts/liliInvestigate and resolve out-of-balance accounts/liliKeep accurate financial records and ledgers/li/ul/liliEnsure the overnight safety and security of the hotel/liliPrepare for the next business day, including restocking supplies, and other duties as assigned/li/ulpstrongSkills/strong/pulliWork experience as a Night Auditor, Front Desk Agent, Receptionist or similar role/liliExperience with hotel reservations software, such as Infor or RoomKeyPMS preferred/liliUnderstanding of how travel planning websites operate, like Booking.com and TripAdvisor/liliStrong customer service and problem solving skills/liliKnowledge of safety and security procedures/liliExcellent communication and organizational skills/liliAvailability to work overnight/li/ulpstrongJob Type/strong/pulliPart Time (less than 30 hours per week)/li/ulpstrongBenefits /strong/pulliEarned Sick Time for qualifying employees/lili401k with match/liliDining and lodging discounts/li/ul/div divdiva href=""START YOUR APPLICATION/a/divdiv/div/div/div div/divdiv/divdiv br /a href=""Visit Our Home Page/a /divp 2025 Hotel Investment Services/ppa href=""iApplicant Tracking System Powered by/i /a/p/div