Receptionist / Mail Room Assistant (Full Time)

AMDA College of the Performing Arts, with campuses in New York City and Hollywood, is one of the foremost post-secondary performing arts colleges in the country. AMDA offers various pathways for students to receive unparalleled performing arts education taught by world-class industry professionals, including Professional Conservatory Certificates as well as undergraduate and graduate degrees (Bachelor of Fine Arts, Bachelor of Arts, Associate of Occupational Studies, Master of Fine Arts and Master of Arts). AMDA Receptionists/Mail Room Assistants (Full-Time) are responsible for always providing exceptional customer service to all community members, for disseminating a wide range of College information to the community, and for helping to coordinate the many functions housed in the Reception department and the Mail Room. Primary Responsibilities:

• Welcome visitors and ascertain reason for visit. Notify appropriate staff member of visitor's arrival. Control visitor traffic until visitor can be assisted by the appropriate staff member.
• Answer telephone; determine if the caller can be helped by the Reception staff, or if the caller needs to be routed to another staff member or department. Manage/coordinate incoming calls as appropriate; accurately take and deliver messages; and maintain log of all calls requiring further action.
• Serve as a liaison for internal departments; coordinate collection and distribution of College policies and forms for multiple departments.
• Perform a wide variety of clerical duties, including but not limited to photocopying, ordering office supplies/maintaining supply inventories, filing, and maintain office technology equipment, such as copiers and printers.
• Establish and maintain manuals, files, forms, and records, some of a confidential nature.
• Update and maintain large contact and records database.
• Prepare and ship packages via UPS and other couriers.
• Maintain classroom/space reservations.
• Schedule meetings and appointments for supervisor or department staff.
• Assure that Reception/Mail Room area is clean and orderly.
• Responsible for both incoming and outgoing mail for the campus and coordinating AMDA's Lost & Found.
• Notify students, staff, and faculty of delivered mail and packages.
• Other duties as assigned.

Qualifications:

• High School Diploma or equivalent required; Associates or Bachelors Degree preferred.
• 1-3 years of reception experience required.
• Extensive knowledge of Adobe Acrobat and Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Excellent written and oral communication skills.
• Excellent customer service skills.
• Excellent organizational and prioritizing skills.
• Ability to take initiative and solve problems.
• Ability to present oneself as well as the institution in a professional manner.
• Exceptional attention to detail.
• Available to work on some weekends as needed.
• Willingness to be flexible in terms of schedule.

Position Information:

• This position is subject to a background check upon a conditional offer of employment and a reference check.
• The pay range for this position is $20 - $22/hr.
• This is a fully in person position working on our Los Angeles Hollywood Campus.
• Shifts to be scheduled during Reception and Mailroom operating hours. Reception is open Monday Friday (8:00am 7:30pm) and the Mailroom is open Monday Friday (12:00pm 7:00pm) and Saturday (10:00am 2:00pm). This is subject to change based on department needs.

Diversity and Qualifications:

• AMDA is fully committed to diversity, inclusivity, and equity throughout the teaching and learning process. We encourage applications from individuals who have extensive experience working with students from diverse backgrounds.
• Successful candidates will have a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of our students, including disabilities that may affect students' development and learning styles.
• Members of traditionally underrepresented groups are encouraged to apply.