at BJ's Wholesale Club in Bangor, Maine, United States
Job DescriptionJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
HSAJob Summary
Team Members:
+ Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
+ We strive for flawless execution and hold ourselves accountable .
+ Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
+ Ensure a safe and positive environment for our members and each other.
+ Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
+ Move with speed and agility in everything we do.
+ Innovate and adapt so we can move as fast as the world around us.
+ Maintain a friendly and positive attitude.
Members:
+ Deliver service excellence through all points of contact.
+ Resolve and deescalate to address every member concern.
+ Ensure a safe and positive environment and experience for the members.
+ Daily commitment to GOLD Member Standards
+ Greet, Anticipate, Appreciate ( GAA )
+ Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
+ Work w