Food Runner/Server Assistant

The Food Runner/Server Assistant is integral to the guest experience. They deliver food and beverages to the guests of the property. The Food Runner will ensure 100% guest satisfaction.

Qualifications, Knowledge and Skill Requirements:

• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment

Responsibilities:

• Serve beverages and prepared meals to guests in an accurate and timely manner
• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee and other items as applicable and/or necessary
• Keeps tables, dining room and work station(s) sanitized and organized
• Listen and respond to customer complaints
• Performs clean-up and closing procedures as assigned by manager
• Perform other duties as assigned by supervisor or manager