Host/Hostess - Fresh Harvest

Overview

It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.

BENEFITS INCLUDE:

• Medical, Time Off and Retirement benefits offered through Local Union Representation
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay rate $22.50 an hour

Responsibilities

• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible

• Maintain a professional and positive attitude at all times

• Maintain complete knowledge of the menu offerings

• Escort guest to their table

• Monitor the seated guests and respond to guest needs

• Communicate clearly over the radio to management and other host to ensure that the restaurant operates efficiently

• Thank guests with genuine appreciation and provide a fond farewell

• Answer restaurant telephone courteously and efficiently

• Speak to guests and co-workers using clear, appropriate and professional language

• Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings

• Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.

• Maintain cleanliness of work areas throughout the shift

• Notify management of maintenance repair issues

• Complete any additional reasonable requests by management

Qualifications

• Minimum six (6) months of related experience required
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must have excellent communication skills.
• Be flexible and adaptable to change.

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