Receptionist

Title Receptionist About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org. For frequently asked questions, please click here: Req Number CLE-25-00009 Location BHS - Delaware House (Westampton, NJ) Full-Time/Part-Time Full-Time Number of Openings 1 Category Clerical Description

JOB SUMMARY: Answers inquiries and obtains information for general public, consumers, visitors and other interested parties. May assist with other general clerical duties

ESSENTIAL FUNCTIONS:

1. Greets consumers and visitors, determines nature of business and directs them appropriately
2. Answers, screens and directs incoming calls
3. Maintains visitor log
4. Provides callers with information about agency/program services
5. Listens to and assists with resolving simple customer complaints
6. Performs basic data entry/word processing, as required
7. Transmits information or documents using computer, mail or fax machine
8. Assists with other general clerical duties, as required

KNOWLEDGE/SKILLS/ABILITIES: Knowledge of principals of customer service; knowledge of administrative and clerical procedures and systems; active listening skills; oral/written communication skills; service orientation skills; basic telephone skills; basic data entry skills; knowledge of Microsoft Word and Excel.

Position Requirements

MINIMUM QUALIFICATIONS:

• High School diploma or GED.
• Basic word processing and keyboarding skills.
• Ability to pass skills test as applicable.
• General working knowledge of office equipment.

Exempt/Non-Exempt Non-Exempt Weekly Work Hours 35 Proposed Salary $30,0000 - $32,000/annually Schedule Monday - Friday 8:30AM - 4:00PM

This position is currently accepting applications.

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