Customer Experience Center Concierge

At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.

This position will be responsible for managing the day-to-day operations of the Leviton LIVE Applications Showroom. Responsibilities will include planning meetings, coordinating special events and conducting tours as the “Spokesperson” for Leviton products at the LIVE Showroom.

• Manage the day-to-day operations of the LIVE Applications Showroom
• Manage scheduling of meetings and events being held at the facility
• Maintain the electronic facility calendar Facilitate tours of the facility to customers and vendors, explaining how all displayed Leviton products work and integrate with each other for a complete solution
• Keep track and enter data for all individuals/customers attending an event at LIVE
• Responsible for all amenities and accommodations at events; Coordinate catering and server staff required for meetings and events being held at the facility
• Provide guest services, including greeting and announcing all guests and coordinating security access.
• Coordinate ground travel for guests between the facility and the airport and/or area hotels
• Assist with hotel bookings for guests
• Coordinate off-site and on-site events such as luncheons, dinners (private dinning), group events, etc.
• Manage inventory for food, beverages and amenities in showroom; keep refreshments fully stocked
• Manage all maintenance scheduling and upkeep for facility and equipment, including cleaning services, recycling services, window washing and extermination. Identify local prospective sources for services
• Maintain the receptionist desk
• Keep clean environment (take out garbage and clean up meeting areas before and after)
• Conduct annual physical inventory for Finance
• Work a flexible schedule as needed for special events and coverage (must be present ½ hour prior to event and ½ hour after event)
• Uphold a professional appearance and demeanor at all times
• Back-up for other LIVE showroom Administrators

• Must possess business acumen and have a professional presence.
• Excellent oral and written communication skills
• Extremely organized and detail oriented
• Mechanically inclined and technologically savvy
• Excellent presentations skills; must be comfortable speaking and presenting to an audience
• Ability to work independently and multi-task
• Ability to direct and review vendors
• Ability to effectively budget events
• Ability to interact with all levels of management, and correspond professionally via email and phone
• Working knowledge of Microsoft applications. Knowledge of Salesforce.com a plus

• Associate degree required. Bachelor’s degree preferred
• Working knowledge of electrical components; lighting, automation, control, a/v, telecommunications and/or data communications preferred
• 2 to 4 years’ experience in hospitality management or event planning
• Experience working with local area businesses
• Electrical and/or construction industry experience preferred

• Up to 5%
• Some travel may be required to attend Leviton product trainings and to substitute for other Administrators at various Leviton LIVE facilities

Comprehensive benefits include:

• Medical, dental, and vision insurance programs
• 401K plans with employer-matching contributions
• Tuition reimbursement
• PTO
• Paid holidays
• Volunteer time off

For more information about benefits, please go to:

Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at ....

The future looks brighter than ever. Join our team now!