Host/ess

1 year

At Emerils Restaurant we are devoted to our customers and our employees. Yes, we have high standards and want employees with an enthusiastic sense of hospitality and eagerness to learn and improve every day. But at the same time, we hold ourselves to the same high standards in creating an atmosphere that promotes and encourages our people to be the best they can be.

The host/hostess at Emerils will perform duties during service to include greeting guests, escorting them to their tables and assisting other service staff to ensure an excellent dining experience for all. Candidates for this position must have:

• A professional, friendly and enthusiastic phone presence and ability to interact with guests with a positive impact.

• Bright and pleasant personality with a passion for hospitality
• Ability to handle reservations and special requests over the phone
• Experience working with reservation software such as Tock, Resy or Opentable
• Great customer recognition skills
• Comfortable with navigating around a luxury dining room and interacting with clientele from New Orleans and around the world.
• Flexible availability, including evenings, holidays and weekends.

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Strong Communication Skills

Customer Service Orientation

Adaptability

Adaptability to Different Situations

Attention to Detail

Team Collaboration

Teamwork and Collaboration

Problem Solving Skills

Cultural Awareness

Cultural Awareness and Sensitivity

Time Management

Time Management Skills

Positive Attitude

Ability to Work Under Pressure

Interpersonal Skills

Organizational Skills

Ability to Multitask

Multitasking Ability

Conflict Resolution skills

Professionalism

Willingness to Learn

Willingness to Take Initiative

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