Guest Service - Restaurant 200411 - 1155 NW 54th Street, Miami, FL 33147

pbReports To (Title):/bnbsp;Restaurant Generalnbsp;Managernbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;/ppbDepartment:nbsp;/bFieldnbsp;Operationsnbsp;nbsp;/pp/ppbJob Summary:nbsp;/bTo serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the OSM).nbsp; Accomplishes tasks in a timely and orderly manner./pp/ppbKeynbsp;Duties/Responsibilities:/b/pulliGreets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude./liliTakes and fills the customer's order within company mandated service time./liliSuggestive up sell of products as directed by management./liliCollects money and delivers order to customer./liliImmediately attends to any customer service problem or complaint.nbsp; Notifies manager as needed./liliVerifies opening reading and bank.nbsp; Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.nbsp; Counts down drawer at end of shift to ensure accuracy./liliImmediately notifies Manager in Charge of any deletions, over-rings or equipment problems./liliEnsures that all product holding times are strictly observed./liliEnsures products on the counter or in the display case are properly rotated and attractively displayed.nbsp;/liliKeeps display case interior and exterior clean at all times./liliStocks the service area with a sufficient supply of napkins, cups, lids, etc.nbsp; Maintains an adequate supply of iced tea./liliPerforms all other duties as assigned./li/ulp/ppbPosition Requirements (Education, Qualifications, Experience):/b/pulliHigh school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified./li/ulp/ppbPositionnbsp;Qualifications/Functionalnbsp;Skills:/b/pulliKnowledge of all restaurant policies, practices and operational and human resources procedures/liliExcellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally./liliMust be able to succeed in a fast-paced work environment./liliMust be able to receive money and accurately count back change./liliPractices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer./liliBasic computer skills./liliReport to work timely for each scheduled shift./li/ulp/pp1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others./pp2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law./p pbReports To (Title):/bnbsp;Restaurant Generalnbsp;Managernbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;/ppbDepartment:nbsp;/bFieldnbsp;Operationsnbsp;nbsp;/pp/ppbJob Summary:nbsp;/bTo serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the OSM).nbsp; Accomplishes tasks in a timely and orderly manner./pp/ppbKeynbsp;Duties/Responsibilities:/b/pulliGreets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude./liliTakes and fills the customer's order within company mandated service time./liliSuggestive up sell of products as directed by management./liliCollects money and delivers order to customer./liliImmediately attends to any customer service problem or complaint.nbsp; Notifies manager as needed./liliVerifies opening reading and bank.nbsp; Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.nbsp; Counts down drawer at end of shift to ensure accuracy./liliImmediately notifies Manager in Charge of any deletions, over-rings or equipment problems./liliEnsures that all product holding times are strictly observed./liliEnsures products on the counter or in the display case are properly rotated and attractively displayed.nbsp;/liliKeeps display case interior and exterior clean at all times./liliStocks the service area with a sufficient supply of napkins, cups, lids, etc.nbsp; Maintains an adequate supply of iced tea./liliPerforms all other duties as assigned./li/ulp/ppbPosition Requirements (Education, Qualifications, Experience):/b/pulliHigh school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified./li/ulp/ppbPositionnbsp;Qualifications/Functionalnbsp;Skills:/b/pulliKnowledge of all restaurant policies, practices and operational and human resources procedures/liliExcellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally./liliMust be able to succeed in a fast-paced work environment./liliMust be able to receive money and accurately count back change./liliPractices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer./liliBasic computer skills./liliReport to work timely for each scheduled shift./li/ulp/pp1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others./pp2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law./p

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