PT Recreation Customer Service Associate

Apply online: www.saginawtx.org Job Title: Customer Service Associate Position Type: Part Time Department: Recreation and Community Services Open Date: July 31, 2025 Closing Date: Open Until Filled Salary Range: $15.00 per hour Work Schedule: Varied Hours (25-29 hours a week) MINIMUM REQUIREMENTS EDUCATION: High School Diploma or General Equivalency Diploma DRIVING: Must have a valid Class C Driver's License and maintain a good driving record. SKILLS: Ability to communicate effectively and work well with a wide variety of people is required. Must be a highly motivated individual possessing exceptional customer service skills. JOB DESCRIPTION Job Summary: Monitors recreation facilities and activities in accordance with municipal rules by: handling telephone calls; inform persons about facilities, programs, activities and usage rules; maintain required records and logs of participants; may coordinate use of facilities to prevent conflicts; patrol facilities to detect damage, report damages and secure the facility; and create and assemble ID badges and may create signs and posters. The intent of this job description is to provide a representation summary of the major duties and responsibilities performed in this position. The customer service associate may not be required to perform all duties in this description and may be required to perform position-related tasks other than those specifically listed in this position. Essential Job Functions: This position must have the demonstrated ability to communicate effectively and answer questions with a variety of customers; Ability to handle cash and register program participants; Ability to maintain appearance of the facility by performing light custodial duties; Basic knowledge of common athletic apparatus; perform other duties as assigned. Must be able to lift items weighing up to forty pounds. Performs work under normal office conditions. Exposed to an out-of-door environment, subject to extremes of temperature and inclement weather. Other Job Functions: Must be able to work weekday mornings and/or evenings, weekends and rentals. Works with other City departments as needed. Performs other duties as assigned.

Qualifications:

Required Education, Degrees, Certificates, and/or License:

High School Diploma or General Equivalency Diploma. Must possess a valid Texas driver s license. CPR preferred.

Experience, Training, Knowledge, and Skills:

Ability to communicate effectively and work well with a wide variety of people is required. Must have the ability to operate computers, printers, calculators, typewriter, copy machine, telephone. Must be a highly motivated individual possessing exceptional customer service skills.