Hotel Front Office Host Hyatt Regency Indianapolis
1 S Capitol Ave
Indianapolis, IN 46204
Hotel with 499 Rooms
Managed By Columbia Sussex Corporation
We offer competitive salary, discounted services, colleague meal program, medical, dental, and life insurance, short term and long term disability, 401(k), and travel benefits.
Hyatt Regency Indianapolis: Where professionalism and teamwork create unforgettable guest experiences. Work with a team that blends professionalism and collaboration to deliver the finest in hospitality.
On-Call, Full-Time
Job Title: Front Office Host
Location: Hyatt Regency Indianapolis - Downtown
Employment Type: Full-Time
Compensation: Competitive hourly rate based on experience
About Us:
Beautifully designed and refined, Hyatt Regency Indianapolis is a contemporary downtown hotel seamlessly connected to the Convention Center and just steps from Lucas Oil Stadium. With a perfect blend of modern amenities and classic style, we offer a welcoming oasis in the heart of one of the Midwest's most vibrant cities. Our purpose is to care for people so they can be their bestand that begins at the front desk.
Job Summary:
As a Front Office Host, you'll be the first and last impression for our guests. You'll provide thoughtful arrivals, seamless check-ins, and warm departures. In this role, you'll handle inquiries, resolve guest needs, and support fellow departments when needed, always delivering courteous and professional service. This position is ideal for someone with a passion for hospitality, attention to detail, and a natural sense of care.
Hiring Timeline:
Training opportunities available November-December 2023 (limited hours)
Full-Time and Part-Time positions begin January 2024
Key Responsibilities:
Greet guests with a warm, professional, and personalized welcome.
Handle guest check-ins and check-outs, ensuring accuracy and efficiency.
Process same-day and future reservations using proper rate structures and discount policies.
Respond to inquiries regarding hotel services, in-house events, directions, local attractions, and more.
Accommodate special requests and assist guests with any room or service concerns.
Cancel or modify reservations per hotel policies.
Maintain awareness of hotel operations and procedures to guide and inform guests.
Additional Responsibilities:
Support Bell Staff, Communications, or Reservations as needed during high volume or absence.
Re-key guest rooms as necessary and maintain inventory of keys.
Verify guest registration cards and ensure accuracy in all records.
Qualifications:
Education: High school diploma or equivalent required.
Experience: 3 months to 1 year of front desk, hospitality, or guest services experience preferred.
Skills & Abilities:
Strong communication and interpersonal skills.
Working knowledge of front office operations and guest service procedures (training provided).
Ability to operate a computer, reservation system, and handle transactions accurately.
Fluency in English required; a second language is a plus.
Ability to handle sensitive guest interactions with care and professionalism.
Physical & Schedule Requirements:
Must be able to stand for extended periods and perform repetitive tasks.
Ability to work an 8-hour shift with flexible availability, including weekends and holidays.
Scheduled days and times may vary based on business needs.
Why Join Us?
Supportive Culture: Join a team where you are empowered to care, connect, and make a difference.
Growth Opportunities: Begin or grow your career with one of the world's most respected hospitality brands.
Comprehensive Benefits:
Competitive hourly wage
Colleague meal program
Medical, dental, and life insurance
Short- and long-term disability
401(k) plan
Travel benefits and more!
Apply Today!
If you have a warm personality, a can-do attitude, and a desire to create memorable guest experiences, we'd love to welcome you to Hyatt Regency Indianapolis.
Posted August 4, 2025
12
Hyatt Regency Indianapolis
Our Hotel
Beautifully designed and refined, Hyatt Regency is a contemporary downtown Indianapolis hotel conveniently connected to the Convention Center and just steps from Lucas Oil Stadium. The modern amenities at our hotel blend effortlessly with classic design elements, creating a comfortable oasis in the heart of one of the Midwest's most exciting cities with many exciting attractions nearby.
499 non-smoking rooms and suites with plush Hyatt Grand Beds, Roomlinx Smart TV, free Wi-Fi, and a refrigerator.
Regency Club (Breakfast and Appetizers Monday-Thursday, Breakfast Friday mornings)
24-hour StayFit Fitness Center
Indoor heated pool
Enclosed, climate controlled skywalk to Indiana Convention Center & Lucas Oil Stadium
Gift shop
Business center
1 S Capitol Ave
Indianapolis, IN 46204
Hotel with 499 Rooms
Managed By Columbia Sussex Corporation
We offer competitive salary, discounted services, colleague meal program, medical, dental, and life insurance, short term and long term disability, 401(k), and travel benefits.
Hyatt Regency Indianapolis: Where professionalism and teamwork create unforgettable guest experiences. Work with a team that blends professionalism and collaboration to deliver the finest in hospitality.
On-Call, Full-Time
Job Title: Front Office Host
Location: Hyatt Regency Indianapolis - Downtown
Employment Type: Full-Time
Compensation: Competitive hourly rate based on experience
About Us:
Beautifully designed and refined, Hyatt Regency Indianapolis is a contemporary downtown hotel seamlessly connected to the Convention Center and just steps from Lucas Oil Stadium. With a perfect blend of modern amenities and classic style, we offer a welcoming oasis in the heart of one of the Midwest's most vibrant cities. Our purpose is to care for people so they can be their bestand that begins at the front desk.
Job Summary:
As a Front Office Host, you'll be the first and last impression for our guests. You'll provide thoughtful arrivals, seamless check-ins, and warm departures. In this role, you'll handle inquiries, resolve guest needs, and support fellow departments when needed, always delivering courteous and professional service. This position is ideal for someone with a passion for hospitality, attention to detail, and a natural sense of care.
Hiring Timeline:
Training opportunities available November-December 2023 (limited hours)
Full-Time and Part-Time positions begin January 2024
Key Responsibilities:
Greet guests with a warm, professional, and personalized welcome.
Handle guest check-ins and check-outs, ensuring accuracy and efficiency.
Process same-day and future reservations using proper rate structures and discount policies.
Respond to inquiries regarding hotel services, in-house events, directions, local attractions, and more.
Accommodate special requests and assist guests with any room or service concerns.
Cancel or modify reservations per hotel policies.
Maintain awareness of hotel operations and procedures to guide and inform guests.
Additional Responsibilities:
Support Bell Staff, Communications, or Reservations as needed during high volume or absence.
Re-key guest rooms as necessary and maintain inventory of keys.
Verify guest registration cards and ensure accuracy in all records.
Qualifications:
Education: High school diploma or equivalent required.
Experience: 3 months to 1 year of front desk, hospitality, or guest services experience preferred.
Skills & Abilities:
Strong communication and interpersonal skills.
Working knowledge of front office operations and guest service procedures (training provided).
Ability to operate a computer, reservation system, and handle transactions accurately.
Fluency in English required; a second language is a plus.
Ability to handle sensitive guest interactions with care and professionalism.
Physical & Schedule Requirements:
Must be able to stand for extended periods and perform repetitive tasks.
Ability to work an 8-hour shift with flexible availability, including weekends and holidays.
Scheduled days and times may vary based on business needs.
Why Join Us?
Supportive Culture: Join a team where you are empowered to care, connect, and make a difference.
Growth Opportunities: Begin or grow your career with one of the world's most respected hospitality brands.
Comprehensive Benefits:
Competitive hourly wage
Colleague meal program
Medical, dental, and life insurance
Short- and long-term disability
401(k) plan
Travel benefits and more!
Apply Today!
If you have a warm personality, a can-do attitude, and a desire to create memorable guest experiences, we'd love to welcome you to Hyatt Regency Indianapolis.
Posted August 4, 2025
12
Hyatt Regency Indianapolis
Our Hotel
Beautifully designed and refined, Hyatt Regency is a contemporary downtown Indianapolis hotel conveniently connected to the Convention Center and just steps from Lucas Oil Stadium. The modern amenities at our hotel blend effortlessly with classic design elements, creating a comfortable oasis in the heart of one of the Midwest's most exciting cities with many exciting attractions nearby.
499 non-smoking rooms and suites with plush Hyatt Grand Beds, Roomlinx Smart TV, free Wi-Fi, and a refrigerator.
Regency Club (Breakfast and Appetizers Monday-Thursday, Breakfast Friday mornings)
24-hour StayFit Fitness Center
Indoor heated pool
Enclosed, climate controlled skywalk to Indiana Convention Center & Lucas Oil Stadium
Gift shop
Business center
Job ID: 488054215
Originally Posted on: 8/4/2025
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