Concierge (flex)

Overview

CJE SeniorLife Tamarisk NorthShore has been welcoming older adults 65 and better since opening in August 2020. This exceptional independent senior living community (managed by CJE SeniorLife, a proud affiliate of Jewish Federation of Metropolitan Chicago) boasts 240 elegant apartment residences. Residents enjoy top-notch service and a wide array of expansive amenities, making Tamarisk NorthShore a truly special place to call home.

Enhances resident services and provides up to date information in a more efficient and timely manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relays calls to the proper department and performs a variety of related clerical duties. This position reports to the Business Office Manager or other assigned manager.

Compensation: $18.53 pr hour.

Shift: Thursday, 3:00 pm to 11:00 pm; or Friday, 3:00 pm to 11:00 pm.

Dues-paying membership in Service Employees International Union Local 73 may be a condition of employment.

Essential Duties and Responsibilities

• Greets residents and provides general assistance to visitors, prospective residents, and families.
• Uses proper telephone skills.
• Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
• Ensures that incident reports, concern reports and other appropriate communication have been completed.
• Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.
• Completes daily check-in procedures.
• Maintains emergency contact information.
• Receives packages, plants, prescription drugs, etc. and delivers/holds as requested.
• Maintains the sign in/out log for the issuance of community keys, key fobs, etc.
• Informs supervisor of any resident issues or concerns.
• Maintain refreshment service in the lobby daily.
• Makes sure the lobby has fresh flowers and is appropriately appointed.
• Assist other departments with administrative functions.
• Completes all required daily shift tasks as per community established by the Executive Director.
• Attends all required training, in-service, and staff meetings.
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adheres to all policies and procedures of CJE SeniorLife.
• Other tasks as assigned.

Requirements

Education and/or Experience

• High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Experience in office skills, and with computer software is required.

Part-time benefits for this position:

• Employee Life Insurance
• 401(k) Retirement Plan
• Tuition Reimbursement for Nurses, Nurse Assistants, and CNAs
• Employee Purchase Discounts
• Employee Discounts on General Merchandise and Enjoyment
• Employee Assistance Program
• Health Club Discounts
• Lunch and Learn Programs

CJE SeniorLife is an equal opportunity employer.
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