Food Server - Brew Brothers

Join the Largest Gaming Company in the World! Starting Pay: $11.79

POSITION SUMMARY
The purpose of this position is to interact with our guests and ensure they have a great experience when dining in the restaurant. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner.

RESPONSIBILITIES

• Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items.
• Direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Greet all guests and owners warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at O&H.
• Knowledge of all bar equipment, Easy Bar System, and use of POS system.
• Able to handle situations that may arise due to intoxication.
• Ability to communicate with all departments and fellow employees.
• Knowledge of sanitation and health department regulations for safe handling of alcohol
• Through achievement of performance goals and both verbal and documented expectations.
• Thoroughly following departmental and company procedures
• Balanced paperwork at the end of the shift
• Complete side work and other duties as assigned.
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  MISCELLANEOUS
• Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations.
• Maintaining interpersonal working relationships among all personnel.
• Oral and written communication skills.
• Public relations and customer service skills.
• Able to accurately perform all assigned job duties in a high-volume, fast-paced environment while meeting deadlines.
• Accuracy in completing assigned duties, paperwork, and reports.
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  QUALIFICATIONS
• High School Diploma or GED.
• Must be able to understand direction and communicate in English.
• One year previous food & beverage experience in a high volume restaurant
• MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT
• Must possess strong interpersonal, written, and oral communication skills.
• Must demonstrate a proven track record of providing outstanding guest service.
• Must be able to work both independently and as a member of a team.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays.
• Read, write, and understand simple instructions.
• Communicate appropriately/effectively with all casino guests, casino departments, and fellow team members.