Floor Manager

3 years

The newly renovated Living Room at W Hoboken is looking for a charismatic, service-driven Living Room Manager to lead operations and set the tone for one of Hobokens most iconic lounge spaces.

About the Living Room:

More than just a bar or lobby lounge, the Living Room is the social heartbeat of the W a stylish, welcoming space where locals and guests connect over craft cocktails, curated bites, and dynamic programming.

The Role:

Were looking for a true ambassador someone who thrives on engaging with guests, building community, and elevating every interaction. The Living Room Manager is responsible for daily operations, team leadership, and ensuring that every guest experience reflects the bold, welcoming energy of the W brand.

Key Responsibilities:

• Act as the face of the Living Room, engaging guests and creating memorable moments
• Manage daily lounge operations with style and precision
• Lead, coach, and inspire a front-of-house team
• Uphold Ws service culture and brand standards
• Collaborate on programming, events, and partnerships
• Maintain a seamless guest experience from day to night

What Were Looking For:

• 3+ years of hospitality leadership experience (hotel/lounge experience a plus)
• Proven track record as a guest-facing leader and brand ambassador
• Strong service and team-building skills
• Passion for hospitality, style, and storytelling
• A natural presence and ability to connect with diverse guests

Perks:

• Competitive salary and benefits
• Creative and high-energy work environment
• Opportunity to lead in one of Hobokens most exciting hospitality settings

Compensation: Salary ($80,000.00 - $90,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts

Team Development

Wine Service

Customer Service

POS Systems

Conflict Resolution

Food Safety Knowledge

High Volume Service

Service Procedures

Fine Dining Service

Can Lift Up to 50 Lbs

Communication

Reservation Management Platforms

People Skills

Teamwork

Organizational Skills

Training Others

Wine Knowledge

Team Management

Strong Leadership Skills

Excellent Communication

Interpersonal Skills

Knowledge of Dining Room and Bar Operations

Ability to Handle High Pressure Situations

Resolve Conflicts Efficiently

Organizational Abilities

Time Management Abilities

Attention to Detail

Familiarity with health and safety regulations

Proficiency in Relevant Software and Systems

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